Pet Ranch

I have been doing business with this store since 1989 and have always found the staff and owners very friendly and helpful. A great selection of food and accessories for dogs and cats. They have started carrying things I asked for over the years. This store beats the pants off the big box stores in the area for knowledge and service. The groomers are very good, but you have to book a month in advance since they are so busy. I have found this with most of the good groomers. Lorie is great and our dog always looks great when she is done. I always support local ownership, until they mess up. This store hasn’t messed up in 20+years.

I have been purchasing my dog food from Pet ranch for a while now and I have to say the store is always stocked with what I need and want for my pets. However, the customer service lacks. the might be one or two people that are nice and helpful but the other several older ladies that work there are always short and come across rude. They act as if you are inconveniencing them. There has been an older gentleman there from time to time, who is super nice and helpful. I’m assuming the owner. But anyhow they should really replace the older women who clearly don’t care for their customers.

HORRIBLE. The customer service used to be great, years ago. Currently, every one of the employees are rude and treat people like they are idiots. The groomer knows nothing about customer service and tried to argue with me last time I was there, all she cares about is getting a paycheck. This place is extremely unsanitary, I know from personal experience. I’m completely unsatisfied with every single thing about Pet Ranch and would not go back even if I was paid to. Everyone reading this: TAKE YOUR BUSINESS ELSEWHERE!

This is a small, locally owned pet store that is stuffed floor to ceiling with pet supplies. I am agog at how they got so much into such a small place. The people who work here are really nice. They have a great selection of dog and cat foods, including high end natural foods. They can even track the food you buy so that it’s easier to shop there. They participate in vendor’s frequent buyer programs too, so you can earn free food. I like that they’re a local shop and that I’m helping my local community by shopping there so I don’t mind paying a little extra when I go there. Give them a try.

I always get great service here. The staff is very knowledgeable and friendly. They have a great selection of high quality food that our cocker spaniel really enjoys and they also have a loyalty program where you get a free bag of food.

Pet Ranch is a small business with a big heart. It is rejuvenating to find a business that still values customer service the way Pet Ranch does. Unlike PetsMart or Petco, Pet Ranch it is obvious that they are there to take care of their customers. Each time I walk in I am immediately greeted and politely asked if I need any assistance. And never again do I have to fight with getting those ridiculously heavy and awkward bags of dog food into my car; the Pet Ranch employees have not only asked but insisted on carrying the food to my car with each purchase.
On top of the premier customer service, Pet Ranch offers a customer loyalty program, where after you purchase 7 bags of dog food your 8^th bag is completely free – a great perk when you are feeding four bottom-​less pits like I am. Though their other pet products are mildly more expensive, their dog food prices are equivalent if not better than your larger pet food stores. All in all, I think Pet Ranch can be an essential tool to any pet owner.