Quest Diagnostic: Deerbrook Professional

I arrived early to try to beat the crowd. Waited 30 minutes before the opened. There was 3 of us waiting when the open, not as bad as the 23 that beat me when I came here on time on a Saturday. Signed in and was seated about 2 minutes before called. The we’re fast and 15 minutes later me all taken care of and I was on my way.

The phlebotomists all know exactly what they’re doing (when it comes to drawing blood anyway — paperwork is a little more challenging at times), and more importantly, they’re actually nice.
MAKE AN APPOINTMENT. You could be taken back immediately, you could wait two hours… You’ll just never know until you get there.

Seriously do yourself a solid and make an appt or come on a Saturday (that’s what the nurse recommend). Be prepared to wait an hour plus. Only two techs on a Wednesday. It’s crazy.

Maria M. was awesome! I am a very hard stick and she listened to exactly what I told her and was able to get blood on the first stick! Very impressive!
I also made an appointment and got in at my appointment time!

Finding new businesses always gives me a high – especially when it prevents me from driving out of my way to another location. With the help of my GPS, I was able to add this new business to the Unilocal repertoire.
Flashback to mid-​week after visiting the doctor and emptying my pockets after payment, I decided to get my blood work out of the way before heading home. Didn’t know I had to give a urine sample, which I was unprepared to give, so I asked the facility if I could submit it to another Quest Diagnostic close to me. The phlebotomist confirmed that was acceptable and gave me a collection cup to use to carry my sample to the facility when ready. Mind you, I guess it is more convenient to collect your own sample at home, but carrying my urine sample around in my purse is not normal to me. After feeling better a couple of days later, I decided to contact the facilities near me to make sure the original facility told me the correct information about submitting the urine sample at another facility. Didn’t get any call backs, so decided to just show up and see what happens.
I’ve passed up the Deerbrook Professional Building many times before, but it’s a brown building set back from the road – not very noticeable. Thank goodness for GPS – probably would have passed the place up without it.
Parking lot is adequate, but a little dirty. Lots of debris here and there on the ground. The interior of the building, however, is exquisite. Very bright and clean. When you first enter in, you’ll see the directory for the other businesses straight ahead by the elevators. Thanks for simplicity. The ride on the elevator is smooth and leads you to your floor quickly. You can’t miss Quest Diagnostics on the second Floor. The elevator opens to face the front door. Very spacious waiting room, which I did not experience because I was waited on right away. The phlebotomist, Dottie, was sincere and thorough in making sure my information was correct on my tags. She led me to the bathroom and went over the procedures to collect my sample, which I was ready to give. Boom Bam Kaplow-​I was out and on my way.
Since Quest Diagnostics is part of a suite, I can’t discount the exterior of the building’s parking lot because that not their responsibility. Good location, clean, and quick service. Sounds like 5 stars to me.