Noodles & Company

Terrible terrible … did I mention TERRIBLE service? It was as if management didn’t well, DO THEIR JOB managing and scheduling staff appropriately.
Dishes crashing around in the kitchen, staff running around overwhelmed, it was simply a hot mess.
Food took about 45mins after ordering to get to us and even then, they informed us they ran out of egg pasta for a simple buttered noodle dish — ummmm, you’re a NOODLE COMPANY. Whiskey Tango Foxtrot!
UGHHH. ‘Nuff said

Came here for lunch. Ate the buttered noodles dish and my wife had the pesto cavatappi chicken breast dish. The total cost was $ 20. The buttered noodles had Parmesan cheese, which improved the taste. A very busy place.
The service is good and the staff is friendly.

I have had a couple issues with this location so I decided to write a review.
Today I ordered online which to me is pretty much to the point. I don’t understand how you can miss understand an online order with no special instructions.
I ordered a Regular Alfredo Pasta. No spinach, no tomato’s and with no chicken because I un clicked that option but to add shiitake mushrooms and broccoli. I also got a side ceaser salad and 3 pot stickers.
When I got there I asked for extra alfredo sauce which for some reason cost $ 1.00 more when I was told at other locations that they no longer charge an extra dollar.
I checked my bag with my meal in it to find that they forgot the side ceaser which they got me after I said something. Then I went to work to find chicken on my pasta and ONLY shiitake mushroom and not regular mushrooms that I asked for.
Another time I went to this location I asked for a chicken ceaser salad with no chicken. The lady at the register said that it doesn’t come with chicken and that the total would still be around 8 dollars and some change for just a regular ceaser salad. If i wanted chicken it would cost more. This logic makes zero sense when on the menu it says «Chicken ceaser salad» If that’s what it says on the menu I assume it already comes with chicken. I am tired of coming to this location because it is inconvenient for when I am picking up my order to go back to work. Once I am at work I cannot just leave again if my order is wrong.

Ugh service here is consistently terrible.
I only went back because they sent out a $ 5 off coupon. I work across the street so I’ve had worse ideas. Or so I thought.
They put on the smallest amount of protein and little to do sauce.
I recently ordered pad thai with chicken. It was dry noodles with no protein… just some overly cooked egg pieces. No sauce. The soup was cold. I asked one of the staff members about it and she said. well you have to ask for extra sauce. I said what about some sauce? She begrudgingly agreed to have them remake one. Well, they added 5 small cubed pieces of chicken and there was still no sauce.
The noodles weren’t even that good. I had to pour on soy and sriracha to give it some flavor. Could have gotten better from a Cup of Noodles!!!

Very good lunch fare! I usually order the Bangkok curry or Japanese pan noodles. Food always tastes fresh. Soups are good as well.

People typically write reviews when they have a poor experience, so I’m going to jump on the band wagon because of my experience over the past two wk. I have called 3 times for carry out and each time I was left On Hold for longer than 4min. Food has been consistent here, but please look into customer service. I am still a customer :-)

The servers were down on my Tuesday night visit, but the staff was very polite and professional about it. Despite the issues they still had my pick-​up order ready on time. The food was great, my picky teenage son ate every bite, I will definitely add this to my regular rotation thanks to the way I was treated yesterday.

The service was good and they were super friendly. I am not sure what the other reviewers were saying when they hated the service. The place was absolutely clean when I walked in and the employees were cleaning as tables got up. It was during lunch and I will be back whenever I am in the area for work. The spaghetti and meatballs were amazing along with their ceasar salad.

Came here once and ordered a large bowl of chicken noodle soup. It tasted alright, until 2 hours later when I was physically sick and diagnosed with food poisoning. Will never return.

Very meh. I thought I’d take my two year old here for his birthday (he loves pasta). I ordered the strawberry balsamic salad for myself and some penne for him. I specifically asked for no pecans on my salad, and of course it was full of them. Whatever. I tried to eat around them, but the salad was SO overdressed. I couldn’t finish it. The penne was spicy. I wish they’d mentioned this when I was ordering so I knew ahead of time. I had to wipe the sauce off so my son could eat it. Overall, I’m just very underwhelmed. I wouldn’t go back again (to any location).

This Noodles & Company is a bit outdated but they still have really good food and service. I ordered a buff bowl and the pot stickers. First time ordering the pot stickers and they were really good.
A solid 4 stars.

Ok restaurant. Love the food at all N&co, and the food is good here… But not the cleanest spot to eat. Outdoor café is best when the weather is nice!

Tasteless spicy, soupy pasta. Pad thai that was more blandness and mass. I guess I expected to taste my food… silly me. Little M and I both tossed out our meals after a few bites.
Thai emperor’s are turning over on their pyres and I plan on turning right into Panera instead of going there again!

My mom and I were grateful. My mom got very few noodles in her thai curry soup, and she pointed it out to the cashier, and the next thing you know the manager gave her an entirely new thai curry soup for free. What a nice thing to do.

There are a few hits, a lot of misses, and it’s somewhat pricey for a «fast casual» restaurant.
I used to love their beef stroganoff, but then I learned to make it myself, and of course theirs does not compare to homemade. The alfredo MontAmore is amazing, but that’s because I love MontAmore cheese! The mac and cheese is pretty good too, but avoid the buffalo mac and cheese unless you really like things hot.
The flatbreads that they have seasonally are really good, there was an asparagus cream flatbread that was amazing but it’s a seasonal item. The garlic cheese bread is pretty good and comes with some marinara for dipping.
Service is quick, and friendly, and always happy to make up for any problems — I’ve gotten a few free bowls just for mentioning that something wasn’t «just right».
Parking here, like every other business at Hunt Valley Town Center, is a total pain.

I’d heard so many great things about their pasta and range of selection and flavors, That I finally decided to try them myself. Unfortunately, I was less than impressed. I ordered pasta rosa with the recommended parmesan-​crusted chicken and a potstickers side dish to share with my husband who got plain Wisconsin mac n cheese.
Both pasta dishes were extremely under-​sauced and dry. The chicken in my pasta rosa was rubbery in texture and lacked flavor. The pasta rosa also had large basil leaves, and chunks of tomato in it that weren’t the appropriate temperature, so my bites of food were a mix of lukewarm and room-​temperature bordering on cold. The mac n cheese was beyond bland, it looked like they just shredded cheese over buttered noodles.
The only thing that met expectations were the potstickers. They were bursting with flavor and had a spicy little dip with them that was delicious!
Sadly, I left with the feeling that I paid $ 24 for crappy pasta my 8-​year-​old could have made better, and the yummy potstickers didn’t quite make up for it.

Decent, cheap, and convenient if you work in the Hunt Valley area and you’re looking for lunch. I order the same dishes whenever I go and they all taste the same no matter what location (Owings Mills is my favorite).
The staff at this location is subpar to say the least. I ordered a pesto cavatappi to go and after it was ready (about ten minutes later), my order sat on their back counter. There was no line, the lunch rush has come and gone, and there are about three people standing at the register. No one brought my bag to me. I had to ask a cashier if that was my order and if so, can I have it so I can go back to my job that actually requires me to work and not stand around all day, holding personal conversations with coworkers instead of attending to customers.
I guess I’m just expecting too much from high school diploma/​GED holders with no sense of customer service who work in a chain restaurant.

I absolutely LOVE this place! Best noodles and company in md! The management was so helpful and the people working are dedicated! If you buy a meal you can buy a movie ticket for $ 8! That’s a great deal right there! I’d highly recommend going to this location. The food is really good as well.

I thought I’d try a new chain (new to me). I had the Pad Thai.
Don’t. Just don’t.
It tasted like if McDonald’s did pad Thai. Bland, overlooked noodles. Undercooked carrots. No spice (but rooster sauce on the table). I give two stars because it tasted like pad Thai, and the place was open at 9pm, it just wasn’t good. I’ve had better Pad Thai in WICHITA.
That’s in Kansas.

I like the pasta dishes here and the option to get a side salad with it. I usually get the same thing every time I come and I haven’t had a bad dish here yet. I like the chicken and I like the beef. Both add a good balance to a pasta dish. If you are looking for simple and quick but with flavor check this place out.
Thanks for reading my review. This review is based off of my personal point of view and experience.