Old Navy

I am giving this store a 5 star review based upon the manager, Doug’s, help. As he is patiently taking care of my customer service issue, by going above and beyond, he is doing it with great patience and poise. Being in customer service myself for over 20 years, I appreciate great customer service given! Plus this store is pretty clean vs other Old Navy’s. Thank you!

Having this store located in HELLa Terra shopping center makes me actually miss the location at the mall. Bella Terra is difficult to deal with on a regular day. My best advice is to make a couple of swoops through the lot and if you find parking, great, and if not, just go across the street (less crazies and hassles). The store itself is an odd configuration (the round one on the corner by Ulta). Inside are all the hallmarks of an Old Navy store, well-​organized, color-​coordinated clothing, neat and clean. This store is definitely a bit more crowded than the previous store at the mall, and I’m sure it will take me a couple of visits to figure out where everything is. Customer service is pretty low key, but there was always someone wandering through if you needed to ask a question.

I watched three managers sit and talk to each other for over an hour while the poor sales clerks tried to get them to help, which they ignored! When I ask why they weren’t helping the sales clerks said «those are the managers, it happens all the time». I tried to speak to the knuckleheads but lets just say their attitudes sucked. I hope the distract manager fires them and gives the lower sales clerks their jobs!

Needed to burn off brunch so we decided to walk about the mall to do just that. This was convenient because it was directly across from Solita where we were at.
Inside, the store is huge. Lots of options and things to pick from. Old Navy always has clearance stuff that you can peruse from and that makes it a little easier on the wallet if you’re on a budget which I usually am.
Other than that, sales staff was overly friendly. I found a few pieces that I liked and wanted to add to my wardrobe so that was fun.

Very clean. I’ve been here 3 times now and each time the store is neat and put together well. Granted the store is new, let’s hope it stays clean. (Majority of old navy’s are pretty organized so I doubt there should be an issue)
The selection isn’t very large. Again, majority of old navy’s don’t offer a sheesh load.
Great service. No lines. (Probably change closer to holiday’s). Plus it’s buy one get one 50% entire store right now. Woo!
The lady tonight was very helpful. She
let us put our coats on hold until the morning (so I could bring my coupon)
Great addition to the bella terra.

GRAND OPENING!
Located near Costco, on the corner next to Burlington Coat Factory (across from Nektar & The Residences/​new apartments) lies this beautiful new Old Navy store.
I usually frequent the Bella Terra plaza and noticed that an Old Navy was being built a few weeks ago and I came back today and noticed that there were Grand Opening signs on the windows so my boyfriend and I decided to head inside to check it out. I asked one of the workers there, who were all very friendly and helpful, when they opened and was told that they were open for a few hours this past Wednesday (9÷3÷14) and that their grand opening is tomorrow.
It’s a great location but can be difficult to find parking if you’re used to the Bella Terra area. There’s a parking plaza nearby so don’t fret. Right when you walk in, everything is simply flawless. The mannequins are dressed beautifully and the clothes on display are folded to perfection. It’s very roomy inside; women’s clothes take up the right half of the store and men’s is to the left when you enter. As you proceed towards the back of the store, you’ll encounter active wear and all the way in the back is children’s clothing. Again, everything is presented beautifully given that they just opened their doors, but I really hope that it continues to stay this way as they receive more traffic!
Overall, I can’t wait to come back! Their displays are gorgeous and as much as I love clothes already, the way they display them make me want it all even more.