Thuc Ba Tu, MD

This is the worst doctors office I have ever been to in my entire life! The staff is rude and the wait time is outrageous! I’ve waited at least two hours each time I’ve been here! It’s very hard to get a hold of the doctor and the only thing I want is a medication for my anxiety! I’ve made a appointment, came in as a walk-​in and called numerous of times and still nothing! I even got CVS on the phone and had them call cause the office complains about the wait time at cvs and still nothing! I came here for help and still trying to get it for over a month! Don’t waste your time here please!

I’m sorry to do this to you dr. Tu, but the wait time is terrible. In all instances I’ve been here, I’ve waited 2 hours minimum. This problem could be rectified by the staff informing the patients, the ETA of dr. Tu, instead of telling the patients to wait a few more minutes when the «few» minutes turned into «few» hours. Also, when the doctor does come in, they could do a better job of telling the doctor who was waiting here the longest, instead of letting the doctor see the patients out of order. For example, once the doctor came in, he would see the patient that’s been waiting 30 minutes instead of me, who waited for almost 2 hours. Just to be clear, I don’t blame the availability of dr. tu, seeing as how he probably has to rotate between hospitals in before visiting his clinic. That’s understandably the life of a medical physician. Doctor Tu is a consummate, verisimilitude professional but I wish the staff would do a better job of running the place!

I have had only good experiences with DR. TU and his staff. I have previously been assigned to about 10 different Doctors in orange county for a chronic problem. I am missing 3 organs and recently diagnosed with a livable form of lung disease. My previous doctors didn’t know what to do with me and distanced themselves from me. Dr. TU and his staff have made my life manageable and continue to better my situation weekly. I have been to UCLA specialist as well as some of the top performers in OC, and I can say with confidence I would bring my sick child to first Dr. TU (unless an emergency go to ER) because of he will make it right and follow you through to the end.

Dr. Tu is rather loose with his pad, if you catch my drift. After having my insurance switched on me rather randomly, Dr. Tu was so inept he wouldn’t prescribe medication for me to prevent seizures and in severe cases Death. Thanks Dr. Tu, for your absolute negligence and the utterly unmanly position you took against someone with a debilitating condition who looked you in the eye and you scurried away like a pet dog. Expect 1:30hr-3:00hr waits regularly at this overbooked, poorly furnished joke of a pill mill. Walk In with money/​medical $$$ Get your pharmaceuticals :)

I’ve been going here for a while and I love it he’s always been there for me like a doctor should and yeah people say hole in the wall but it’s really not when it comes to care!!! I took the time to write a review for him cause the people who say bad things about him and how good of a doctor he truly is … You must be stuck up and if they want high end care for the look of the place then go to Laguna Beach or somewhere else more to your taste. They do clean it’s just not up to date! He calls in your refills fast and he always answers his phone on his days off and if not he calls you right back! Five stars for him for his kindness and big heart for his patients! Thanks Dr. Thuc Tu

Dr. Tu is wonderful! Everytime I come in, he’s always been very attentive & communicative. He asks questions to make sure he understands whatever your health issues are & seems to be very concerned & caring about his patients. The times I haven’t been able to make an appointment or needed a refill on my prescription, he’s been understanding & helpful. Great doctor & even though his specialty is internal medicine & not necessarily neurology (I have a seizure disorder), he seems to be right up there with knowing the right questions to ask.
I also like that he doesn’t try to act like he knows more about my condition than I do– a lot of neurologists or Dr’s in general will do that & it’s very annoying.

The ONLY thing good about this office is Dr. Tu. He listens to you and is proactive when managing your health care. The office itself is nasty looking and is dirty I didn’t want to touch anything. If you are lucky, you will get in and out in an hour. Otherwise, you are looking at 1 – 2 hrs wait… RIDICULOUS! The ladies in the office are not fluent in English. They misunderstand me ALL the time and I can barely make out what they are saying. They are slow and they do everything half assed. I moved away recently and called to get my Medical records for my new Dr. I was told that «It was the Dr. policy to not release medical information to patients because they didn’t know if it was really me requesting documents.» I let them know they can ask me any identifying questions and it that was against regulations set forth by the Medical Board and they cannot deny me my medical records. THEY ARE MINE, NOT THEIRS! Stupid idiots probably didn’t even know what I was saying. Oh and to top it off, she hung up on me and wouldn’t answer the phone for 20 mins when all I needed was the fax number. Totally unprofessional and a waste of my time to even try and do business with them. Dr. Tu should fire all the incompetent workers who don’t’ have a sufficient working knowledge of the English language and Medical board procedures.

I had to wait about an hour to see Dr. Tu, but it was worth it. He took the time to listen to my health issues and prescribed me the right medications. He also scheduled a follow up in two weeks.
The staff is also friendly and professional. The office is a bit of a hole in the wall, but Dr. Tu is awesome.

I went in for several problems. After calling they said I could come in immediately. There was no wait and Dr. Tu was very attentive and took time to discuss each of my issues and offer good solutions and scheduled a follow up in two weeks. The office isn’t as nice as Kaiser but the consultation was much better.