They are just OK. I’ve been able to get what I need from here for the most part. And I will shop here if I have to. But I’ll always choose the local ACE Hardware store over this Juergen’s if it isn’t too much of an inconvenience. The staff here just doesn’t seem quite as knowledgeable or as eager to help you find something. Although eventually they get around to asking you if you’ve been meandering around for long enough. The thing that really made me shop here less is that they quit accepting Discover card, which is my primary card of choice.