Fydoland

I purchased a package after taking my dog there a couple times, probably should of waited a little longer to get the overall feeling of the place. They told me which days were typically the busiest, so when I started her i chose the non busy days. For about two weeks i noticed they would tell me they were full after finding out which dog and those were supposedly the lower number days.
One day i received a phone call, at 230pm, stating my dog needed to be picked up because she attacked another dog. So i immediately go to get her. They gave me the incident form which stated this took place at 9am. Why the delay in the phone call? The issue was that she was not getting along with the other big dogs… mind you they tested her on two different occasions and passed, she used to go to another facility and never had any issues with any dogs. …So because she wasn’t getting along with the big dogs they put her in the cool down room with a 6 month old boston terrier.
She apparently snipped at the puppy, I was not there I do not know for sure. But i do know that the word attacked was a strong word to use when that was not the case. But the way they handled the whole situation was obnoxious. She was then expelled from ever attending
again, fine i wont take my girl were she is not wanted anyway. I will end on a positive note; they did end up refunding me my money after i had a few things to say.

I’ve been bringing my dogs, including my foster dogs, to FYDOLand for years now and can’t say enough good things about Robin and her staff. Her team has always been professional, courteous and has always had my dogs best interest at heart. Which is what its all about anyway right?! The dogs come home happy and warn out!
The facility is clean, offers different activities for dogs of all ages and sizes to participate in and has been great about working with one of our special needs foster dogs. Robin was a wealth of knowledge of when it came to helping me change my females diet to fix some stomach issues she was having too.
I’ve referred several friends and even a nurse at my allergist’s office. I won’t hesitate to continue to refer people there too.
Keep up the great work team!
Kim

I’ve brought my dog here a few times. Yes my dog comes out happy but I rarely do. Staff is rude and incompetent. I’ll be bringing my dog elsewhere.