Brixworth At Bridge Street

I was just contacted by someone that works there, concerning my review. I stayed for about a week to visit family then it was a very long trip back home. My stay was as typical when visiting a family member (Great cause it’s your mom and she cooked for you!). The upsides were the nice job on the remodeling and the dog park oh and close to shopping. Just overall a cute place, not too big of a complex but not so small that you knew everyone’s first name.
I wrote my previous review close to a year ago, but was just contacted by one of the most obnoxious, rude and unpleasant office managers I’ve ever had the misfortune to deal with. She didn’t seem to grasp that my impression of Brixworth was during a visit with my Ma. Which I can’t really fault her for, I hadn’t elaborated on that more than to say that ‚“my mother had to use the gym shower for months.“
Wether we were just in the worst apartment there by chance, or that’s the way they operate solely with people they decide they don’t like remains a mystery. But I can tell you that these issues do/​did exist, even their Facebook page warns of more water shutoffs. Not sure how many people check status updates on Facebook for their managers no-​water-​again announcement. Those that don’t are in for a surprise? Either way, if you visit or choose to rent, know this: Office girl/​mgmt. Jessica will blow her stack if you give the apartments a less than stellar review. And apparently has little shame about calling guests/​tenants liars and sending nasty comments with the «just a note» complement feature provided by Unilocal.Yikes!
In the end I elected to call them and speak with someone named holly. She was much more polite than her predecessor in handling this issue. She politely apologized on behalf of the other gal and we ended the conversation on a polite good-​day-​to-​you.
Stay here if you like firecracker, wildcard blonde Barbie like managers. And don’t mind rolling water shutoffs.
Was a one star, strictly for cuteness of the place. Added two stars because of the relief that it was to talk to someone that wasn’t as hurtful or opinionated.