Dunkin’ Donuts

It’s a Dunkin’ Donuts so you already know what to expect. The donuts are dry and sandwiches are made in a microwave. The service here is hit-​and-​miss but you can always count on the coffee being great. This location has not been open long so once they get the staff issues worked out, keep the donuts consistently fresh and get that drive-​thru like clockwork everything will work out fine. It’s a refreshing change and a good addition to the area.

Growing up in the Detroit Metro area, I had been going to DD for more than 35 years. When we finally got one in the Teays Valley Community I was so elated! HOWEVER, I always have noticed that the menu is far more limited than DDs in other states. On September 9, 2015, I stopped by to pick up some donuts for my co-​workers. I ordered a dozen donuts and the young girl behind the counter required I pay in advance. I thought this was strange as this was never the case before at any of the DD locations I had been in. She then asked if I wanted the donuts all the same or if I just wanted them assorted. WTH? I said, «No, I want to pick them out myself.» She acted perturbed. When I chose some pumpkin cream filled donuts, she said, «It’ll break your dozen.» I said, «Excuse me?» Again she said, «It’ll break the dozen.» I asked, «What?» She then proceeded to tell me that they were not included as donuts. I thought, ‘WTH? They were last year and DD has always allowed all of the donuts (not pastries) to be included in a dozen donuts.’ I said, «Whatever», I was in a hurry. If I had known this I would not have came to DD but they already had my money. After she handed me the donuts, I informed her that I have been going to DD for more than 35 years; that DD had always included donuts as donuts; and that I will never, ever go to a DD again. I told her that I will go to Kroger or some where else first!!!

Ordered an large coffee with two creams from the drive thru. The coffee was COLD and the cup was only ¾ filled. The DD is a big disappointment!
The large coffee is also much more $ than Tim Horton’s.

Love their donuts and coffee! One of my fave drinks is the coollata made with their great choice of coffee flavors!!!