Aladdin Rentals and Events

We rented a popcorn machine and a frozen drink machine for our wedding in July 2013. Everything went perfectly and they had great customer service.

Rented a Margarita machine from here for my wedding night on Friday. When we received it it was still a little dirty but not that big of a deal. We washed it and went on to have a great night. After the evening we left for our honeymoon and my father broke everything down and cleaned up the event site.
The rule was that the margarita machine had to be returned by 2pm on Saturday.
Around 11:30 on Saturday my father arrived to return the machine and ran into big trouble. It turns out that my father loaded the margarita machine into the car whole but broke down the mobile wire cart that it sits on to more easily fit it in the car. This wire cart is like a small metal industrial cart made of tubes that fit together.
When he arrived at Aladdin and unloaded the items into their shop the woman at the counter immediately started freaking out shouting «you broke it!» «you broke it!» and said she would have to get someone else to see it. As my father waited, and of course said it was not broken, a man walked out and said, «oh my f-​ing god, I’ve never seen someone so stupid». My father was astonished at this and tried to explain that he just popped it apart to fit more easily into the car. The man with grey hair behind the counter was extremely mad and would not listen to reason while he was yelling and cursing at my father. My father again explained that he simply popped it apart and can put it back together in about 5 minutes if he needs to. This did not help the situation and the man continued to be hostile confronting my father as if he wanted to fight. My father asked why he was being this way and the man said, «I have to deal with dumb mother f***ers like you every day, that’s why».
In the end, my father again offered to put it back together quickly but they refused and said they would do it and fine me for the trouble. The only problem with this idea is that my father offered to do it and it wasn’t even close to 2pm yet. The company refused to give my father any paperwork as proof of return. Eventually with all of the yelling and belittling my father just had to walk out and leave the property on the counter.
I would suggest that if you have the option, use any other company than this one. This was our fist time and obviously our last.
And in case you are wondering, I did call while I was on my honeymoon to find out what happened after my father called me. They had the exact same attitude with me over the phone adding that they would count up everything and call me with what I would need to pay them for the trouble. After I went on to tell them that my father offered to put it back together before 2pm they got more hostile with me over the phone and just said I was never allowed back to their shop again.

We went in to get a table and chairs for Thanksgiving and we were literally in and out within minutes. The guy who helped us was super friendly and when we forgot about the 5:00 deadline to bring the items back the next day, he stayed late, just for us. 17 $ is a great price for 8 chairs and a huge round table and they were all in perfect working order.
I also noticed that they had fondue sets, chocolate fountains, punch sets, lights, decorations, and much more.
This place rocks and we will be back for our future party needs.

This is the first time we have utilized a rental company for our entertaining needs. We hosted a Halloween Party and needed several items: Sound equipment, Disco Ball, Party Lights, stage lighting, microphones/​stands, etc…
We received excellent customer service from Lisa and Jody. They offered several suggestions and had everything we needed at a very fair price.
We will definetly return for our future party rental needs!

Jody and team, always answer the phone on the first ring and are extremely helpful on any party event. They have most everything, and heaven forbid they don’t they will tell you were to find it.
Rented a bouncy house from them on two occasions. Very pleased, clean and easy to work with. Will use them for all future birthday and business events.