Alpha-Omega Hospice

We used Alpha-​Omega Hospice for the care of my grandmother. The one reason we stayed with this hospice company was the amazing care she was given by the aids. I never felt comfortable with the nursing staff. The company changed and the aids changed. They make changes and do whatever they want without ever notifying the family. I called and spoke to the DON on many occasions and she never addressed or corrected the problems we were having. The care this company provides is horrible. I do not recommend using this hospice company. The staff from the Director of Nursing, RN and the aids are not helpful or supportive during your time of need. They treat their job like a job. We changed companies two weeks before my grandmother passed. The new company was amazing and I’m sad we stayed with Alpha-​Omega for so long. Do not use this company for your loved one that is passing. They deserve better.