Danny’s Import Service

WOW! What a difference a week makes. Last week as I stated in my first ever review on this site, my first hand experience in taking my Honda Element to this auto-​shop for service. It was not a pleasant experience overall for many valid reasons.
The manager, Greg, realized it and called me the next day wanting to make it up and give him a second chance. Hey, in life, we all need and have been given second chances. I for one have been many times, so I don’t hold back from giving others what I have received myself.
A new appt. was set up for me to bring in my Honda this week and early this morning, I took my car in. I arrived a few minutes before 8am and Greg, the manager, checked me in promptly, and asked me if I was going to wait there or come back. He offered me a bottle of H2O (water) and gave me the Internet code if I needed to work on my Macbook.
I said I would wait there and so he took the key and proceeded to bring my car into the service dock. He personally worked on my car, which needed a new horn and a replacement for the crankshaft seal, which I was informed last week, was starting to leak. He proceeded to work on my car and «Lo and Behold,» in one hour, it was done and I was ready to drive off.
This was a huge improvement from my first experience last week. I gave Greg a second chance to redeem himself and he went the extra mile and did a great job. On top of that, due to last week’s unfavorable experience, he even replaced my Honda with a new horn and a new crankshaft seal and did not charge me for it.
THIS IS WHAT I CALL GOING THE EXTRA MILE FOR A NEW CUSTOMER. This is what I called doing whatever it takes to correct an issue, a problem, winning back an unhappy customer. Has my opinion of Danny’s Import Service changed? Definitely.
Would I recommend them to other Honda and Acura owners? Definitely
Would I bring my Honda Element in for service/​Definitely.
Am I happy with the treatment, service done and courtesy and good will gesture of Greg, the manager? Definitely.
NOTE: Last week’s debacle is now «water under the bridge» A problem occurred and a solution was proposed and I gave him a second chance. And he sure went the extra mile for me and I was delighted to drive out of there with a smile.
Hope this new review helps you decide to take your Honda or Acura in to Danny’s Import Service for your car needs. They sure know a lot and are experts in any and all Honda and Acura cars.

My 1989 Accord runs beautifully thanks to Greg and his team!
8 years ago, I got tired of being ripped off at other places and finally took my little chariot-​of-​fire to a Honda specialist.
These guys have saved me literally thousands of dollars, and are the main reason my car is still in tip-​top shape.
Now I journey from Dallas just so Danny’s Import can make repairs on Herman the Honda.
Knowing you have good maintenance support is a big part car ownership. I’ll continue buying Honda/​Acura products as long as Danny’s Import is around to service them.
Thank you gentlemen!!!

An honest, no BS car repair place for Honda and Acura. Saved me a ton of money on my son’s high mileage Civic and I’m confident it will continue to be a safe dependable car for a long time. The Honda dealer wanted to do $ 4400 worth of repairs. Ended up spending less than one quarter of that including a timing belt service.

I truly cannot exaggerate how grateful I am for having found this place. It is a rare business that fixes cars masterfully rather than preying on customers. I’ve come here many times, and it is a joy every time I visit. If you ask them to do something on your car and it’s not necessary, they will recommend you not do it. What other car mechanic does that? Not sure if I know of one.
They treat your car like a child/​car, not like a profit center. I always feel that I am in great, trustworthy hands coming here. Everyone on the phone is always nice talking to my oblivious self when it comes to cars. The technicians here are incredibly knowledgeable and will explain any and everything that you ask. This place is another huge bonus for having a Honda car, I love this place and Thank everyone here for being honest and trustworthy with all their customers.

I started taking my 2008 Honda accord to Danny’s Import about 4 months ago. I am very glad I did. The service is better than the Honda dealership up the road, in my opinion. Just last week the mechanics found an issue that was under warranty, and had me take it to the Honda in Ft. Worth, to see if in-​fact these issues were still under warranty. Needless to say, my Honda was covered under the warranty and Danny’s Import Service saved me thousands of $$$ in savings! I am a satisfied customer and I’m surely going to continue servicing my Honda with Danny’s.

Gregg was amazingly helpful. They were highly recommended by the car repair shop next door, since the other shop focuses on American cars (that says something). I came twice because of a noise difficult to identify and Gregg rode to listen to the noise twice free of charge. They really care about taking care of their customers, prompt to respond, and are easy to work with.

i was very impressed with my experience at Danny’s. Above all things, they are honest! If something doesn’t need to be fixed right away, they will tell you so. Unlike may repair shops who tend to ‘fearmonger’ when you bring your used car in for them to look at, the folks at Danny’s provide you with objective and honest feedback on the state of your car.
Their prices are good (I had my AC serviced here, and they did a couple of other things in that price as well), and (unlike most other mechanics I’ve worked with) they can accept that some people like to fix their own cars, and they give you a lot of useful information on how to do it yourself. You get the feeling that they actually want to help you with your car, and not just get more business out of you.
They have a lot of awards and certifications hanging on their wall as well, which shows that they know what they’re talking about, and I think that all the positive feedback on their cork board in their waiting room from satisfied customers, proves that they have earned their reputation as honest, skilled mechanics.
I would definitely bring my car back to them, and would recommend them to anyone who asks.

Took my Honda Fit in for a couple of problems, one new and the other reoccuring. I’ve had a lot of trouble at other shops trying to «fix» issues by using cheap parts and then trying to get me to replace them well before a decent part should have been worn out. The guys at Danny’s were very honest and fixed not only the primary issue but also were able to tighten my serpentine belt that another shop had «replaced» twice. I ended up paying less than I was quoted since it happened to be an easier fix and I haven’t had a problem since!

These guys are great. Honest and smart !
Fair prices.

Honest mechanics! It would be worth an arm and a leg for someone you can trust, but their prices are very reasonable, too. I’ve always had great service here, and as I drive a ’90 Accord, I probably go in more than most. Very quick service, too. I nearly always get the car back the next day, which is always faster than I expect.

I’ve had my 2003 Honda Element serviced by these guys for 3 years, totaling 4 services. I have never had a problem with them and they always have some great recommendations for me.
I just recently took it in for service on a loud whirring noise coming from my wheels and dragging speed felt after accelerating. I told them to check the wheel bearings, differentials, alignment, suspension (milage on suspension should be up for replacement). After looking at everything I had mentioned they found out the cause of the drag… a twisted emergency brake cable, after untwisting all wheels spun equally free when up on the lift, where as before untwisting, the front wheels spun less freely compared to the rear wheels. The whirring they determined to be coming from the tires (Yokohama), even though they were properly worn and balanced the wide tread and known loud quality of Yokohama tires was the only contributor to the sound. So after inspecting all of the above, they returned my keys to me free of charge and told me to bring it back when I had the tires replaced. Nice.
I told them over the phone about my driver side seat belt that would not retract easily, thought the retraction spring had worn out. They told me to see if the belt retracted before entering into the seatbelt guide, it did. This simple test proved the spring was still working, they told me to simply clean the guide off from the accumulated oil and dirt with some soap and water. My seatbelt retracts like new a year after I cleaned the guide.
I called Greg about my car having a sluggish idle after starting, though after hitting the gas it would jump into a normal idle. He asked if I was putting quality fuel in the car. No, I was putting in regular grade from Tom Thumb Grocery Gas Station. He said, «try upgrading the fuel and if it still doesn’t improve give me a call back.» I switched to premium grade Tom Thumb fuel and haven’t had the problem in 2 years.
From my experience, these guys are honest and thorough. After any service they always repeat everything they did in clear detail and are sure to show me every bit of work on the car itself. I appreciate all the work they have done for my beloved Honda Element.

Best care for the Honda/​Acura anywhere!
great service at a great price, if you want to be fed and chauffeured around town… well find another place.
if you want your car fixed RIGHT, then look no further!

I’ve had 2 great experiences with Danny’s in Hurst so far. Also, I’ve had 1 great experience with Danny’s in Lewisville.
So far my impression is: they’re not trying to swindle me. This is important to someone like me who knows next to nothing about cars. The managers and mechanics are nice. Two times they have not charged me for inspecting my car (one was a pre-​sale inspection and one was just a check up). I’ll be going back to these guys.