POOR comunications! Appears that they do not need the business. Stay away from this company. Find a reputable plumber that truly cares about your problem. I have called their number multiple times to no avail. The one time I was able to speak with the receptionist, I felt as though my eight year old granddaughter was etremely more intelligent than the«little girl» answering the telephone.
Angela F.
Évaluation du lieu : 1 Dallas, TX
Unresponsive. Left work to meet them at my home to see about fixing plumbing issue. They gave a window of time for appointment 12 to 5. Said he was coming out at 1 p.m. No show. No call. Bad business.
Jordan Z.
Évaluation du lieu : 1 Grapevine, TX
Worst experience I’ve ever had with a plumber. Matrix plumbing came out to my house to adjust the water heater temperature, and a day later I had no hot water. I called them immediately after noticing I had no hot water, and they told me it had nothing to do with the adjustment they made. On top of that they offered no assistance on fixing the problem. I am not the type of person that takes my frustrations to blogs, but I feel that I need to let others know that this is a very difficult and unethical company to work with. I recommend using any other plumbing service in the DFW metroplex.