Michaels

I don’t have a horror story to tell per say regarding this particular store, but I’m just not impressed. The layout is a bit confusing. I have a hard time finding employees around when I need help. The prices on some things are high, even in the clearance section. They have a nice selection of things but I much prefer Hobby Lobby.

This Michaels is very sexist, they have a lock on the men’s bathroom and none on the womens.
I have complained about this to the management, my fiancée has written to Michaels asking them to remedy this. Their response was a canned reply about how men are messy or that it was previously an employee bathroom.
I am considering talking to a civil rights attorney about this soon.

I’m not sure how to describe my visit tonight. I usually go to Michael’s once a week for supplies but usually find myself at Lincoln Square in Arlington & visit this store about every month or so. this is the first time I’ve gotten out since having knee surgery a few weeks ago. I grabbed most the items I needed but knew the last thing was in the back of the store. I’d already been here for about 45 minutes without seeing an employee other than 1 cashier, so I went to wait in line to ask for help. when it was my turn, I explained what I needed & that if they had a wheelchair available I could get it myself but if not, I needed someone to bring it up. simple enough, right? not quite. after a lot of back & forth between the cashier & whomever was grabbing the item (a single white chalk pen), a frustrated «Bob» brought up the wrong item. I put it on the counter where he proceeded to berate me for «throwing» it, telling me if I broke it, I had to buy it. I was floored. I picked up the plastic encased metal paint pens & looked at them saying «yeah, if I break ‘em, I’ll buy them» & started telling him it was the wrong item while dropping them onto the counter when all hell broke loose. he yelled at me to the point where a customer who was leaving stopped to ask if I was ok. I said it was ok, knowing his son was waiting on his purchase (we made small talk in line). after he left, «Bob» got worse. by that time I just wanted to pay for what I had & go. nope. not gonna happen. he took my basket from me & said he wasn’t going to let me buy them & to leave. I said «get a grip» to whit he started yelling that I threatened him. huh? he said he was going to call the police. I said I wanted to speak to the store manager to which he replied «I AM the manager!». I couldn’t believe it! seriously? by then I actually thought the guy was tweaking out. yes, he was THaT bad.
fast forward… I called Michael’s corporate. they’re closed for the night so I called Hurst PD since Bob said he’d called to tell them I was concerned & would wait outside (i was actually kinda scared of the guy, knowing if he pushed me the wrong way, I’d drop like a stone). Bob had never called. I spoke with dispatch who sent an officer ASAP. security came & kept me company while we waited (very sweet guy who actually told Bob to go inside & leave me be). HPD came & after speaking with me, went in to speak with Bob. he came back out & said I was fine, gave me a case # & said he wanted a record of the call. while we talked outside, Bob was gesturing to the officer’s back through the window.
so…scary experience. no staff on the floor. left about $ 50+ in merchandise for them to put back up & I think I’ll stick with the Arlington store from now on.
ironically, someone at this same store suggested I apply for a job in January, right after I blew out my knee. I was flattered but love working for myself & my part-​time job… at Target. yes, I work in retail & in guest service. I wouldn’t dream of doing ANYTHING the way he did.

I wanted to wander around Michael’s for some craft ideas (and to waste some time) so we went over there to check out their stuff.
After parking, I reach over and retrieve my phone, then turn to open the car door and…
HOLY @%&^(@&!^)$*#@)#&$*)_/&%)$&(*@%(@*&#& …
OMG, this asian dude’s face was right at my window.
Where did he come from? I didn’t see him when I was parking and it only took me a second to turn off my car and grab my phone.
After catching my breath, I realize that he’s trying to sell me some crystal hang-​y things for $ 15 dollars.
«Ummm… I’m sorry. I don’t carry cash with me.»
Then the guy practically puts his head in my car and points to my girlfriend and asks if she would like to buy one then. She gives him the same reply.
Geez, get a clue guy, we’re not interested in your overpriced trinkets. Plus begging (at this point) certainly will not get you anywhere with us.
Alright, we get into Michael’s and walk around for a bit.
After about 10 minutes we’re approached by the same guy outside.
Look I know us white people look the same and all, so before he finishes his spiel I interrupt him and inform him that he’s already asked us.
Anyhow, we found a glass cylinder that we wanted (and for not a bad price either), go to the register and get freakn’ Rick Rolled.
Yep, they were playing Rick Astley’s — «Never gonna give you up» in the store while we were waiting in line. But we made the best of it by singing it to each other in various silly ways.
Anyhow, beyond the pestering solicitor, this was a good visit.