The staff are extremely qualified and very friendly. They knew my issue and made the appropriate steps to fix my issue with my wheelchair lift. Of all my experiences with mobility stores, this place is the best customer-service and knowledge-wise. The only downside is that they tend to be quite busy, so you will get interrupted quite a bit due to the phone ringing.
Chad D.
Évaluation du lieu : 5 North Richland Hills, TX
Super nice and pleasant people. Met and saw the owner both times I went and he acknowledged me and was sure to make eye contact and say hello. The shop was super busy with multiple phone calls coming in the short time I was there but the ladies behind the counter apologized for the interruption and handled the situation like professionals. There was a lady in front of me who was having difficulty attempting to figure out a time for herself to make it in for a lift installation. The owner and ladies at the counter problem solved multiple ways they would be flexible enough to make it happen and the lady left with a smile and satisfied. I had two tires to have run-flat inserts installed and the service had a 24 hour turn around at a way less then a quote received by a competitor in Fort Worth. I would recommend this shop to anyone looking for a good repair and shop to purchase wheel chairs, medical supplies, and quality customer service.
Greg P.
Évaluation du lieu : 1 Roanoke, TX
What an absolutely miserable customer service experience at this place! The young woman in charge was one of the nastiest people I have had the misfortune to run into in a retail store in a long time. After driving 16 miles to make a purchase, I walked out leaving my item on the counter. Never Again will I give that place the opportunity to abuse me and I suggest you consider the same.