We were visiting the area and went through the Dunn Bros drive through to order a few coffees. We were trying to order an iced vanilla bean drink and the lady who was taking our order first said a Caramel Creama, we told her it is an iced vanilla bean drink and she said the Vanilla Creama, which is a blended drink with ice cream and not what we were trying to order. So we ordered a different drink and I went inside to talk to the lady and explained that we were trying to order an iced vanilla bean and not the Creama drink that she kept saying and she shrugged her shoulders and said«oh well, next time I guess». I told her we did not appreciate her lack of customer service nor her response when I went in to talk to her and she put her hands up and said«ohh well!». And left it at that. Customer service is so important and the attitude we received left us with a very bad impression. There were 3 workers there and nobody stepped in to assist. Wow.
Krysta J.
Évaluation du lieu : 4 Hutchinson, MN
I gave 4 stars only because I’ve only been here a few times since moving to Hutchinson. Great beverage selection with options to modify a drink. Kinda confusing for the first couple times you come in, but that’s because it’s not like a Starbucks. They have friendly staff, and quite a big comfy space to relax in! Love the breakfast sandwiches and smoothies! Check it out! Parking in front of building, and across street in General Parking.
Steve K.
Évaluation du lieu : 4 League City, TX
Great Coffee — Nice fireplace. Big comfy leather chairs and a different radio station/music selection would be better!
Douglas G.
Évaluation du lieu : 4 Port Townsend, WA
I’m from Washington where we have the best coffee houses around. I walked into Dunn’s expecting a poor cup but to my amazement it was great! I will return.