2001 Satellite Systems

Friendly, but extremely unreliable. I had no choice but to use these guys since my building has a contract with them to install DirecTV. The only reason they get two stars instead of one is that they seem genuinely nice and eager to help me. The only problem is that they only answer their phone about 50% of the time, and will not call you back when they say they will.
Service guy was supposed to be at my apartment at 8:30 this morning. At 8:45 nobody was there and nobody called. At 9, I called them and they told me «they were just about to call,» which I’ve heard from them several times now after calling them. They said they’d have to reschedule for later that afternoon, which didn’t fit my schedule.
So far, they seem less than professional and if I had the choice I’d use someone else.