Gullivers Movers

Most unprofessional company I’ve ever worked with. Do not use them. Just don’t. I created a Unilocal account specifically to write this review because I don’t want anyone else to have to go through this with them.
They sent me an estimate for my move, which was much lower than any other company’s quote. I was excited and called a few days later to discuss. Got vague answers, and was told someone would call me back. No one called, so I had to call back. Repeat this process ten times. Got constant reassurances the cost would stay the same, but someone would need to get back to me, etc. Played one-​sided phone tag with them for a week before being lackadaisically told that the total would actually be several hundred dollars more, did I want to confirm the move? At that point I had zero trust that they would even show up to do the move. They just very clearly do not care. Can’t even be bothered to call people back. Total waste of my time and put me in a bad spot as I accepted their assurances at face value and assumed I would be using them to move.
Read the other reviews, and DO NOT use this company.

Today was the third positive experience we have had with Gullivers.
Us: both previously married with our own homes and all that goes in them!
We are newlyweds and have built a new house. In August my husband used Gullivers (1^st experience) to empty his storage units (which is where his things had to go after selling his house.)
As tomorrow is New Years Eve, I wanted to «Go Big» and make the last push to empty my old house, and move the big pieces of furniture to our new home.
I contacted Gullivers online via their estimator tool. Within 15 minutes I had a response! I called a few days later to make the booking.
(2^nd experience) They showed up early today and went right too work, after identifying which pieces of furniture were moving. They gently wrapped all pieces with blankets and tape, treating them with great care and respect. Some are antiques, some high end, and one is even a build-​it-​yourself piece from Walmart… all given the same care and attention.
They were fast!
Back at our new home they were careful with placement and removed all tape and packing. The were neat and orderly, and didn’t just toss blankets back into the truck either, they folded and organized them… ready for the next customers move.
(3^rd experience) After hubby came home he wanted to know why I hadn’t put the entertainment center in the upstairs loft, and why it was in the basement? Oops. Contacted Gullivers, and within 90 minutes two guys showed up and rang the doorbell.“you had a piece you wanted moved?” I love it! I was worried I would have to learn to live with that error as there was no way we could have ever moved it on our own.
I am so glad we used a local business like Gullivers.

The worst moving experience of my life: broken furniture, hole punched in wall, lost glass doors, shattered glass on several picture frames and more. They said they would reimburse me for some of it («We don’t reimburse for Ikea furniture) two weeks ago; I’m still waiting.

When I was in the process of selling my house, the «stager» arranged for this company to come and move lots of my possessions to their storage facility so as to de-​clutter. I was completely dissatisfied. In fairness, they got off to a bad start because the flaky stager gave them poor information. Although the packing job was fine — when I ultimately retrieved my stuff from their storage facility, everything was in good condition, I had problems with the workers. Two of the four seemed to work at a reasonabel pace while two were extremely slow. Many things that were supposed to get boxed up and taken were later found «mislaid» in random places. Worst of all, cash turned up missing from three seperate locations, including from my cleaning lady’s purse. This issue was reported to management. I was promised a phone call to discuss, but I never heard from them. Also, when I ultimately arranged to retrieve my stuff from their storage facility, they made me (and the new company I had hired) wait around for two hours until they gave us access to my stuff. (It was not a busy day. I was the only customer there, and there were at least 4 employees wandering around.)