Skip’s Appliance Service

I have used Skip for years as my various older and newer appliances have come up here and there for repairs. Before I found Skip I used various vendors, looking for a good match and there is just not a more sincere, fair person out there, that I have found. He has not only repaired my items to my satisfaction but on more than one occasion has talked me through simple repairs over the phone and showed me how to do a simply fix on my own. He also has a network of people that he can offer about other home improvement items, like when I got a new dishwasher and needed plumbing work, he found me a very good, reasonable plumber (hard to find). He is good and prices are reasonable and fair.

I’ve necessarily dealt with Skip’s Appliance Service through my landlord and the service has been hit-​and-​miss. Among the hits are that his crew put in a new washing machine for me without much fuss and are generally polite when scheduling an appointment. The misses, however, are mounting and the attitude the namesake proprietor carries has become an issue in light of this fact.
My most recent encounter with Skip came because my washing machine got clogged. I washed a bath mat and the rubber backing flaked off and got into the pipes. The bath mat was labeled machine washable and I’d washed it at least 30 times when this happened.
The day the repair was done (and it was done right), I got home to find a pile of the rubber backing on my kitchen counter with a snarky note about how I should NEVER wash a bath mat in a washing machine and that this is the crap that happens. A couple weeks later, my landlord passed along the bill to me — a copy of the invoice included was marked, in large handwriting, BILL TENANT.
I was incensed. I had previously complained to my landlord about my dishwasher and my oven and Skip claimed to have repaired both and most certainly billed my landlord for his time. As of now, my dishwasher is only good as a second bookshelf/​wine rack and the top coil of my electric oven is still busted and heaven help me if I ever want to brown the top of a dish I’m baking. In short, Skip has billed for work that was never done.
So I’m stuck with Skip, unfortunately (unless I go outside my landlord and I still have to figure out what my options are for that with regards to my lease). You, on the other hand, might not find yourself with the same one-​option menu. Choose accordingly. Don’t choose Skip.