Visual Eyes

HORRID!!! HORRIBLE!!! And ABSOLUTELY TERRIBLE!!!
I have contacted these ppl sevvvveral times and the receptionists ALL seem to have an IQ of under 60. I swesr I’m not exaggerating. I literally have to speak to them like you would a 5 year old so they can understand. It’s not the language barrier or that English isn’t most of their first language… They literally are just DUMB. 12minutes to book an appointment??? Unacceptable! I have had 3 interactions w/​them and the one in Greenbelt and both locations are troublesome. They are convenient in terms of location which is largely why I dealt w/​them but they are total nuisance… and overpriced too. None of the 3 girls I spoke to knew what the hell any of the stores policies or offerings were. They all sounded pleasant but hey, you have to when you realize you don’t know your job well and are dumb as a sack of rocks. Kelly G.‘s review HAS to be a fake cuz there’s NOTHING right about these idiots… and if you’re a optometrist, yet too stupid to know how badly your stff is affecting your income, then you don’t need to be the one working on my eyes! Catchy name but PLEASE GO ELSEWHERE AND SAVE YOURSELF THE HEADACHE!

It’s very hard to find a good optometrist with a good team of staff, I do not recommended this place to anyone. I’ve been wearing glasses since the age of 6 and this has been the worst experience.
First, the opticians are interns. I have yet to see an actual MD present in the office. The intern who examined me had given me a prescription that was to high, I was dizzy and could not see clearly at all. I had to go back for a second exam, again I saw an intern. Fortunately the second RX is working out, but considering what one pays out of pocket, one should see a medical doctor or at least have a doctor supervising during exams.
Aside from my bad experience with the RX, the staff does not carry themselves well. Everyone is hovers around talking, including the «doctors.» They look annoyed and seem impatient, as if displeased with their jobs. They’re more focused on what song is going to play next on the radio rather than which patient to attend next.
I had referred my sister there considering they are one of the few places that take our insurance and her experience was admittingly worse than mine. The staff member who helped her pick out frames had ordered $ 400 lenses! Total out of pocket was $ 585 for one pair of frames because they claimed she needed hi 1.67 lenses. You can find the same type of lenses for a lot less online. She wanted the order canceled, but they refused to do so.
Bottom line they are money hungry! The company spends less money by hiring interns to examine the patients. They will sell you expensive frames. They are dishonest and provide horrible customer service.

Ay Dios Mio!
No one has Unilocaled about Visual Eyes yet?!? I’ve been a patient here since the Dr. Artis days. I hung in thru the Dr. Grillo days. And now, I’m still in there with the inestimable Dr. Foster.
I went today for my eye exam and its even more high tech. They have all of these new machines that blow puffs of air at your eyeballs and show you pictures of houses WAAAAAY far off in the distance, oh wait, maaaaybe I just couldn’t see it…
Anyway, the staff is super nice. They take all kinds of insurance and credit cards. And, if you hadn’t guessed from my opening line, they’re bi-​lingual. Yep. They habla espanol. Even Dr. Foster. He’s got great bedside manner, sense of humor, and technical expertise.
I swear by Visual Eyes. The Dr, staff, and services there are top notch. They care for your eyes at Visual Eyes.