Customer service is terrible, I preordered new phone the sales lady was only concerned in her up sales. She pushed so hard to get me to buy add ons that they screwed up the sale and shipping for my phone. When trying to fix the problem they they kept saying that they couldn’t and wouldn’t do anything because the phone was shipped already?! Manager from the store started to twist my words saying that her sales people are«all great she agreed» when I’m trying to fix issues, really? lack of professionalism was what I saw most with the Idaho Falls store
K H.
Évaluation du lieu : 2 Rigby, ID
Mike and Wil are helpful here! Still doesn’t make me enjoy the experience of having to come into the store to resolve issues. They associates were very helpful, but Verizon and Asurion need to figure their relationship out a little better!