Cvs Pharmacy

I dropped my prescription off and they told me they had my inhaler (which I needed asap) and that it would be ready in an hour. I went to pick it up and they didn’t have it. Attempting to fill my inhaler script here was a waste of time.

The pharmacy staff was fast and courteous. The tech that was helping me check out was thorough by checking with a pharmacist about a hand written note on one of my Rx’s.
The store staff was friendly and very eager to help. I was asked twice (by two different employees) if I needed any help finding anything.

While this isn’t my first choice in CVS locations, they were the only store in the Independence/​CVS area whose Minute Clinic would look at up when I was more-​or-​less dying of strep throat. All the other CVS locations and Walgreens locations either closed early, had staff who had disappeared, or had a huge, long wait.
Actually, I almost didn’t get into this one either. The sign– in computer told me it was too close to close time and the nurse couldn’t take anyone else. So I sat outside the door until she came out and pleaded my case. I felt like death and she caught on and let me have an appointment.
Granted, the medication she gave me I was allergic to, gave me entirely new symptoms, and I had to go to another doctor, but I applaud her for her kindness of seeing me.
The pharmacy was nicer than the employees at the Raytown location.

A perfectly average CVS that can either be easy in and easy out (when traffic is light), or a pain in the butt during any sort of rush hour. The inside of the store is a bit dark and slightly odd in its layout, but it’s all there. Service is what you would expect — it’s there if you need it, but it won’t seek you out.

I’ve had a poor taste in my mouth since this store moved across the street from Wal Greens. That, by far, was rude! Okay, marketing can be a tough business, but come on!
Oh, and I have pharmacy horror stories, here, that outweigh my Raytown CVS horror stories. but that’s not the problem. I visited this store for the Sack it For Santa program, before I left for Oklahoma. I mean, what greater joy is there than creating a bag of gifts for a needing (I hardly ever use the word «Needy», that’s not it, they are just «Needing» and it’s something everyone reading this is one step away from.) teen age girl. I can go wild with a bag of cosmetics.
So, I requested a bag, and they insisted I’d have to pay for it. No, I did this last year, and you don’t pay for the bag. It is free. They insisted I pay $ 1.99 for the Sack it For Santa bag, that was behind the counter. No, said I, the bag is free. You get the bag, and take it, and fill it, and drop it off. «You have to fill it in our store,» said the clerk. «No you don’t,» said I. «Well we can’t just give you one,» said the clerk. «Yes it is free, I need to see the manager.»
So, a guy, probably about 20 comes up to me, and says, «Was there a problem?» I said, «I need a Sack it for Santa Bag. They are free, and they are to be filled by the customer, and dropped off.» He said, «You can have the bag, but you can’t leave the store with the bag. You have to fill it here.» I said, «No you don’t, you can take the bag, and fill it anywhere. If I want to take it to Macy’s, I can.» He said, «You have to fill it with our products.» I said, «No you don’t, you can… blah blah blah.» I bought the Sack it For Santa program up on my smart phone. He took it and read it. He still tried to charge me for a bag. Insisted I had to buy the products there. wouldn’t give me a bag.
By now, I was bagged out. I didn’t want a damn bag. I left the store, empty handed. Which is sad, cause that was the only time I could’ve filled the sack, considering my work schedule. I love doing those kind of things, better than I like making donations online. I think the store needs to train their staff in communication.