Sales associate on Saturday 1÷30÷16 at 2:45pm was on her cell phone the entire time having a personal conversation where she said, «I’m hungry, I’m grouchy, and I hate kids,» loudly enough for my 10 year old daughter to hear. Lovely customer service.
Jonathan B.
Évaluation du lieu : 1 Independence, MO
Staff is quite rude, prices are WAY too high for the product. Product is sub-standard and breaks easily. Manager of the store could be heard saying she«hates Independence, the people are way too cheap.» Avoid if possible.
Amanda E.
Évaluation du lieu : 1 Lee's Summit, MO
This store had the worst customer service I’ve ever experienced in my entire life. I work in sales and would never in a million years speak to any customer the way I was spoken to, by whom I can only assume was an owner of the store. I cannot for the life of me see why anyone would employ this type of person to work in this type of environment. My daughter, touched a remote control on a table which had a low sign on it that read, do not touch, ask for assistance. Not seeing the sign, she did what any child would do upon seeing remote toys left openly available out on a table. She picked up the remote and pressed a button which beeped. Immediately I directed her to put down the remote control but before she could put it down the disrespectful«woman» shouted from across the store, «DON’T TOUCHTHAT, CAN’T YOUREAD!» she approached us angrily and aggressively. I informed her my daughter had already put the controller down and then questioned the saleswoman if she had really asked me, if I knew how to read, she then told me I should«learn how to control my child.“I began to leave with my daughter and called her by her name, the woman then felt it was necessary to mimic me, addressing my daughter by name, telling her she shouldn’t touch things. The entire experience in this store was terrible, we were never greeted, and were mocked as we left with one of those sarcastic, «Have a nice day!» that we’ve all experienced. What type of management decides to leave a table of RC toys unattended in a corner out of sight from the register and expect children not to touch it? I have never been to a terrible toy store until today. Do not support this store.
