Easily the worst McDonalds around. I guess because of the high school it stays open. There is always a line around for drive thru, but the wait is guaranteed to be 5 minutes per car. They mess up 9⁄10 orders when I go through. I stopped eating there about 8 months, today I thought I would try it again. 4th car from order speaker I drive thru and it took 22 minutes to be pulling away. If you order and don’t pull out of line you are stuck because of the curb. Stay away from this McDs, there are too many decent fast food options around now.
Albert Z.
Évaluation du lieu : 1 Independence, KY
Slowest drive thru I have ever seen. I’m retired military and have seen a lot of them throughout this country. Expect at least a 30 minute wait every Saturday morning,(which is the only time I go there). I think I’m just going to keep on driving from now on.
Kenneth D.
Évaluation du lieu : 1 Independence, KY
This is by far the worst customer service of any place I have ever been. Restaurant or any place, worst service. They consistently get your order wrong. Something wrong every time I go there. They are slow and then get your order wrong. They need some serious training in how to run a fast food restaurant. It took over 7 minutes for someone to take my order when I was there today and after a 5 minute wait for my order they got 3 things wrong. Time to boycott
William P.
Évaluation du lieu : 1 MORNING VIEW, KY
Food is not consistent. I have been disappointed to many times and now I am boycotting this place.
Erika D.
Évaluation du lieu : 1 Independence, KY
Poor Customer Service and cold food. Do I really need to say more. This location needs to step up its game.
Greg O.
Évaluation du lieu : 1 Independence, KY
Went to this McDonald’s for breakfast. Same very poor service as usual. It certainly wasn’t fast, but at least it was hot. I’m pretty sure there are at least a few health code violations at this place. Most of the tables are dirty and the drink station is a mess. That’s just normal for this place. It seemed that everyone behind the counter was content ignoring the coffee burning in the pot left nearly empty(I mean, how much effort does it take to move the pot someplace else rather than letting it burn). The thing that really gets me is there are fries on the floor against the wall. It’s at least an hour before they start serving lunch, so they have to have been left from last night, gross! It really seems like the managers do not care at this place. Bottom line, drive down 17 and go to a different McDonald’s.
Sheena D.
Évaluation du lieu : 2 Independence, KY
I live in Independence, so the location is close, but there isn’t too much good I can say about this McDonalds. One morning I went through the drive thru and ordered a sweet tea. When I got to the window there was no one in sight. Finally someone walked out the door and took the trash to the dumpster. She saw me waiting and then when she came back in she came to window. Not another worker in sight??? Other complaints: — I agree with another review… I’ve gotten cold fries on several occasions. — Sweet tea is inconsistent… sometimes its sweet, sometimes its not — My order has been messed up more than once and I usually don’t realize it until I get home. On the plus side, my dog loves cold McDonald’s french fries!
T. J.
Évaluation du lieu : 1 Greenwood, IN
Been to this location about 3 times. Everytime it has been a big dissapointment. The«kids»(workers) don’t care about what you order or the quality of your food. The Fries always arrive completely not fresh.(luke warm if your lucky). Heck I’ve even received cold coffee from this place. Wouldn’t recommend to my dog and will not return. Save yourself a bad experience and go to the Wendy’s which is clean with good service.