This location is the worst. I ordered on line and got there when i was supposed to pick it up. When i got there two of my pizzas were missing. I had to wait wt mins for them to cook them while the ones that were done dried out in the warmer. While i was there two other people came in to compain about orders that was delivered. Never going back to this location again.
Lisa B.
Évaluation du lieu : 1 Independence, MO
Rude staff and cannot seem to get orders right! Maybe if the employees spent less time smoking out front and more time reading orders, it might improve.
Kevin U.
Évaluation du lieu : 1 Independence, MO
Love Pizza Hut however this was pretty much the worst experience… The food was completely uneatable. Soaked in what seemed like a pool of grease, cheese and sauce. Terrible. The phone operator was the icing on the cake. Offered to have the food made over or a credit for next time. Yay… Well I had the food made over and it arrived about 30 mins later. Thoroughly cooked to the point toppings started to burn. Ill make my own pizza next time. Thanks.
Heather Anne B.
Évaluation du lieu : 2 Columbia, MO
I’m just really not impressed with this Pizza Hut. The pizza is generally fine and inexpensive, but the service could use a lot of help. It seems like they are constantly understaffed because you can’t get an employee’s attention here if your life depended on it. I almost always order carry out and you would think that was a completely new concept to them. Usually I have to wait a few minutes before someone comes out of the kitchen, even though the front door chimes every time it opens. Even worse is when someone watches me enter the store and decides then to disappear into the kitchen, knowing that people are waiting. Don’t tell me that someone will be with me soon if it isn’t true. That happened a few times before finally my mom and I decided to use the drive through to pick up our pizza. After paying we had to wait several minutes again, even though our estimated time had long passed, and the person at the window admitted that they’d gotten distracted and forgotten about us. That was several months ago and I haven’t been back very often since. It’s just super frustrating having to jump through hoops for a plain cheese pizza that I could get literally anywhere. Again this is more a problem of needing more employees, and not better employees, but the pizza isn’t so fantastic that I feel guilty going somewhere else instead.