Spa-K9

I would not recommend this place. I have been taking my dog here for actually 3 years for grooming. My pet is a Yorki-​Poo, 15 lbs. I picked her up from her last grooming session last week and she had gotten attacked from another dog. She had 3 large gashes, 2 on her back and 1 on her chest. When I picked her up I actually didn’t noticed, I was worried about paying, etc. when I got in the car I noticed she had blood all over her. The worker at Spa K9 didn’t even mention a thing to me prior! The spa always promotes supervise in play areas, clearly there wasn’t. I will NEVER go back.

Called all around the Cleveland area and Spa-​K9 was able to take my Shih Tzu after she was exposed to a dog that was seriously infested with fleas. Despite being busy, she was able to fit me in for a 2pm appointment. She was given a super cute puppy cut. Prices were fair (I’ve paid more living in Washington DC). I will definitely visit again!

Very disappointed. I’ve been going here for 2 years trying to support local businesses. I have also been charged Large Dog prices for my 28 pound — tall but skinny dog. I’ve overlooked that because I thought she was well cared for. Until the last time I brought her in. She came home traumatized — acting very strange… hesitant. Later that day we found a cut on her — at least ½″ round — and several nails cut too short (to bleeding level). Poor dog… I understand mistakes happen — but the overcharging on top of the NON MENTION of her injuries is unacceptable. We will not be going back.

I haven’t even gotten my dog groomed here, it’s right in my city, but I can’t get a hold of the owners of the shop. I’ve called multiple time and emailed too. They have strange hours too. I also don’t like how the grooming facility is hidden from the rest of the place. A for the service, I don’t even know!

I brought my dog here on Friday for the basic grooming package. I had called earlier in the week and they said they could work her in even though they usually take appointments about 2 weeks in advance. You really don’t get to see much of the place when you drop the dog off. Normally that would make me nervous, but I was going based on personal recommendations from people I trust who have been taking their dogs here for years, so I let it go. Her appointment was for 10am, they said she’d probably be done around 12 or 1pm, and they’d call when she was ready. They called about 11:45am to say she was done. She was happy and clean when I picked her up. I just realized upon writing this review that they charged me the «large dog» price for my 40lb dog, who is usually classified as medium. I might ask about it the next time I take her in, but it won’t stop me from going back.