Today I attempted to call in a catering order during the lunch rush hour. The young man taking my order forgot it’s against their process to take large orders over the phone during lunch, so in the middle of our conversation I could hear a woman yelling at him stating that he couldn’t take the order because it was lunch time. For her to yell that while a customer is listening was unprofessional. She should have told him to put the phone on hold so I was not able to hear her attitude. We hung up and I go the location to place my order in line. I got in the line and asked to speak to the manager. When she came up front I asked if I could speak to her in private and she looks at me and says, «I’m working» as if she couldn’t take a couple of minutes so speak with me. I told her I didn’t want to say what I wanted to in front of all the customers waiting in line so she reluctantly walked me to a doorway. I stated to her I heard conversation she was having with her employee while I was on the phone trying to place an order and I thought it was unprofessional to hear her speak the way she did while a customer was on the phone. I also let her know I had no problem coming in to place my order if that was their process. I run and own multiple businesses so I am extremely hesitant to post negative reviews online because I know people abuse a forum like this for all the wrong reasons, but the owner had no regard to my feelings or anything I had to say. One I am not too busy to speak to any of my customers when they ask for me even at my busiest time of the day. I am also not above apologizing when a customer is upset. I will not patronize this place again. She never apologized for any of her actions. Mrs. Ross needs to get a better attitude and know how to treat people even when she’s under her lunch rush pressure.
Davis L.
Évaluation du lieu : 5 Fort Mill, SC
Always such wonderful service and even better subs. Beats the heck out of Jimmy John’s and Groucho’s for sure.
Kelley C.
Évaluation du lieu : 5 Fort Mill, SC
The sandwiches here are always wonderful. Staff is friendly and usually remembers your order if you stop frequently
Jess M.
Évaluation du lieu : 5 Matthews, NC
My favorite sandwich place EVER! Nobody does it like Jersey Mikes. I mostly eat vegetarian but I will consume a Turkey sub from Jersey Mikes. The only thing I hate is the fact that they use a dirty knife to cut the sandwich. I dont want someone’s mustard or mayo on my sub. I always tell them not to cut it.
Amethyst B.
Évaluation du lieu : 3 Windsor, CT
This place works for a nice sub. The staff is always so annoyed to work there though. It’s not a 5 star restaurant so it’s fine but seriously every time I’m there they seem annoyed that they have to make another sub.
Rhonda T.
Évaluation du lieu : 5 Fort Mill, SC
Jersey Mike’s is the closest to a Philadelphia steak that we can get here in the Carolina’s. The service is awesome. Owner is great and all of the employees. Never had a bad experience.
Simone M.
Évaluation du lieu : 5 Waxhaw, NC
The best subs around and the freshest bread. Recommend the Philly or Tuna or Club Sub no matter what get it Mikes Way. THEBEST.
Yuleidy K.
Évaluation du lieu : 5 Kissimmee, FL
Very friendly staff. We eat here pretty regularly and it’s always nice to be welcomed by a familiar face. Their subs are much better than Subway or any other franchise sub place. They’re always quick, made fresh and quick to correct any mistakes. Definitely one of our favorite places for a quick, casual meal.
Sara H.
Évaluation du lieu : 4 Fort Mill, SC
Food here is always good and plentiful. Staff, not always so much so.
Mitch K.
Évaluation du lieu : 4 Indian Land, SC
Many pounds of cold cuts and cheese we have consumed here and continue to love it. THIS is how the hoagies of my Philadelphia upbringing were in the 1950s. Order your hoagie with the oil and vinegar rather than the mayo, etc. and you have an original. I remember my parents coming home with those butcher paper wrapped sandwiches, oil stained and smelling so yummy. My mother would open them up, slice them into portions and we would sit at the table using the butcher paper for our place mats. A very nostalgic munching down the gustatory lane to be wiping the oil off of your chin and accepting that what you are wearing is heading to the laundry. Wife had a BLT the other day and watching the assembly the«chef» grabbed literally a hand full of crisp bacon and mushed it on to the roll. Oh my goodness! None of that two skimpy slices. Heck, this is JERSEY, macho land, eat large. No fru-fru allowed. Specials each week on one or more of the hoagies. Park right by the building. To-go is just fine. Prices reasonable. Frequent eater card. Super friendly staff that are happy you are there.
Gina C.
Évaluation du lieu : 4 Fort Mill, SC
Love this location! Friendly staff and consistent quality keep me coming back when I’m craving a yummy warm Philly cheesesteak sub.
Michelle C.
Évaluation du lieu : 4 Charlotte, NC
This location of Jersey Mike’s is great! The staff behind the counter are excellant and are very polite! They always greet you when you enter the restaurant and the smile never leaves their faces throughout your whole order! My go-to sandwiches are the #13 Original Italian and #17 Jersey Mike’s Famous Philly. Always done to perfection and taste very fresh!