Jack’s Pizza

Seriously great pizza. We’ve tried many different pizza joints around the Charlotte area and none are as good. Jack uses fresh ingredients that he cuts up in the restaurant, his sauce is AMAZING and if you want it cooked longer for a crisper crust just let him know. Keep in mind Jack is a true NY Italian so do not be offended by him. He is super, super nice!
(The décor is nothing to brag about but that’s not what we go there for!)

I placed a fairly expensive order on a Sunday at approximately noon for a family event. I arrived to pick it up and they were just finishing the wing order. Paid for order and went home. I couldn’t have been more shocked. My pizza was three different colors and size pieces (out of place/​don’t match). I realized suddenly they were left over from a previous day’s slice pizza you get at the counter if you went in for slice. That’s right! I was sold day old, used pizza. The wings were also soggy and I was already pissed so I counted them. I was 9 wings short on my order. Considering the exorbitant cost ($ 50) this was a decent amount of missing product. As I sit here writing this and looking back I realize I should have been weary when I was told by the owner i should have ordered «the special» it would have been cheaper and then paid for extra wings. Treated me like he had me on price because of a technicality. I didnt know to ask for special. I am forwarding my complaint to Union county health department. If you do visit check out salt, pepper, garlic, shakers etc. They have a disgusting layer of stickiness on them. I would never return except to get my money back if they offered it. I will and have been telling all my friends. Thinking about sitting in parking lot one Friday night with a sign saying «ask me about the used food I was sold»

I used to manage a pizza business many years ago and made many hundreds of pizzas and eaten more than that. This «meat lovers» was such a disappointment it can barely be described. For $ 12 it could be in same category as $ 6 papa john/​cici/​frozen DiGiorno… for $ 20+ it’s criminal. Look at picture, scarce and low quality meat. Walk in before ordering and you’ll see it being rather gross and will change your mind. Best of luck

Anyone who says this place has what’s close to real Italian pizza has obviously never been to Italy or even Europe. The cheese taste like processed garbage, and the wings are soaked in sauce making them soggy. I can definitely see why people are saying the owner is rude; he’s Italian and they’re generally rude people.

I can’t believe I lived around the corner from this place for 2 years before I tried it. They have great pizza and wings! I can’t review anything else bc I like the fore mentioned items so much. Jack is also a very nice guy.

Jacks pizza was okay. I’ve had better, I’ve had worse. Although, you do get a lot for what you pay for. If I’m ever in the area again, I may return.

Love their pizza and their customer service. Always friendly and accommodating. Convenient to our home.

Pizza is the best around Indian trail I’m just to lazy to drive to Tony’s pizza we love that place, about them being a bit rude well you obviously never lived up in nyc I’m from there so it didn’t bother me, as far as sauce it’s definitely different to me it’s bit sour but I can deal with that ! The rest of the fan loves it ! Of don’t try to get it delivered lol they usually have some lame excuse

GREAT authentic Italian «Mom & Pop» eatery! I had an incredible Bruschetta pizza — I thoroughly recommend!

Jacks pizza is bad. I do not know how anybody can not tell this person should not be in pizza bussiness, he used be in jewelry bussiness and he needs go back to school and learn to add went to his place 3 times order same pizza and wings and price change each time plus quality sucks!!!

I don’t see why there are good reviews for Jack’s Pizza. This is not a good place. Having recently moved to Indian Trail from Concord, we have been looking for a good NY style pizza place. The pizzas are pretty big, but too thin. And not thin in the good way! The spinach we got was very wilted, and the sauce was very bland. We paid way too much for what we got, $ 18 for a large (not XL). My wife’s family owns a small pizza chain in NJ, so we know good pizza. We’ll keep looking. I posted a picture, hopefully others looking for a good pizza will pass on this place. Don’t be fooled like we were from the other reviews. We were hoping for a great local place, but this isn’t it.

Pizza was delicious. Fresh ingredients, authentic NY style big 20″ pies. Will definitely go back. Owner was very kind and friendly.

Yup, Jack is still AWESOME! Doesn’t get more «Authentic New York» than Jack’s — it’s the real deal and so is Jack. Best pizza around, my newest love is «roasted red pepper and mushroom with extra sauce!» Gluten free crust, wings, fettucine alfredo with chicken and eggplant parm are our other family faves. A treasure in Indian Trail!

Really wanted to like this place. For starters, it was not the cleanest.
The pizza looked good, but was disappointing. Bottom crust soggy. Cheese and sauce, eh. My husband is from Jersey. We know great pizza. We didn’t have it this evening.

Coming from living in Las Vegas my whole life to Indian Trail, it’s been a bit of a culture shock. I am so thankful to have taken a chance on Jack’s! The food is made fresh and the cheese pizza is my fave. Give them a shot-​you won’t be disappointed. Jack’s daughter Angela is the best-​she delivers sometimes and she’s a doll. Get it to go or delivery. It’s hot in the store due to the open kitchen and pizza oven (I guess).

Proud owner, very friendly, best pizza in Union County. Also, serves Cheerwine. Wings are excellent.

Great thin crust pizza and the Buffalo wings are huge they are deep fried and the hot sauce is over the top of them you get a dozen and they are a meal on their own and excellent. Has to be the best gluten free pizza I’ve had he gave me a sample and I would recommend it to everyone. Crispy, thin and extremely flavorful crust loved the veggie toppings. I don’t have a gluten problem but I ordered it tonight based on the sample I had last time I came in. It’s that good. The stuffed mushrooms are different but fresh and I like them. He roasts them fresh while you wait and it was tasty stuffing but don’t expect sauce or cheese on them. Absolutely excellent eggplant parm sandwich as well. Huge and he makes his eggplant himself. All in all not had a bad meal, always good conversation and they have wine or beer if you choose. Definitely recommend them and big enough for soccer team lunches! Fyi… you can pre order zeppoles! I am going to have to do it and try them out my best friend makes them home made 90 year old recipe so I know a good one when I taste it!

Tried a few times, treated as if I was bothering them even though my son and I were the only or nearly the only in-​store patrons. Pizza crust was cardboard-​ish the last time I was there, cheese was crusty. Vid had MUCH MUCH better.

This is a small family owned pizza parlor. I received my food fast and the owner was very friendly. They have a lot of lunch specials at a very reasonable price. I will definitely eat here again.

Winner: Best Pizza! Winner: Best Cannoli! Winner: Best Italian Ice!
After eating dinner five minutes before, I thought I would check this place out, get a 20 Inch Pizza and take most of it home (I did) and when looking over the menu I found Dessert! While waiting for the Pizza I had a large Cannoli (shell completely dipped in Chocolate) then after the Pizza (only two slices) I had the best Lemon Italian Ice Ever!!! Someone told me the sauce is sweet (it is) and is very good. Great Service! Jack is friendly, polite and humble. Wait staff is great — Kitchen staff is great!