Put gate in wrong location. Make sure you verify where you want the gates. They didn’t verify with me prior to install. When I showed them the e-mail stating where I wanted them they stated that they couldn’t be expected to remember e-mails because they get a lot of them. Made me feel like a number instead of a valued customer. They did offer a $ 100 discount on a new gate which is why I give three stars and not just one star. You just need to stay on top of them since they are a volume outfit.
John E.
Évaluation du lieu : 2 Indian Trail, NC
The material was okay, but I found the workmanship a little shoddy. Tops of posts not cut square, hardware installed upside down, and the workers had to be reminded to fill in holes and clean up after themselves. Which I still had to do after they had gone. Maybe that’s why the prices were better.
Mark S.
Évaluation du lieu : 3 Charlotte, NC
Initially got quotes from 3 different fence companies and their price was best. They told us the would start work on a certain date and never showed. I had to call and email and finally someone called back and said due to weather they pushed us back a week. A week later came and nobody showed. After pestering them again someone called and said they will be out and they finally showed and did half the job and said they would returned tomorrow. They never did. I’m hoping they return Monday. Hoping for the best. My neighbors have their fences by them and they appear to do great work. Seems like they just work when they feel like it.
Andrew H.
Évaluation du lieu : 5 Seattle, WA
Matthews Fence was awesome. They were extremely quick to reply to our initial contact and got someone out to give us an estimate within 24 hours. The estimate was lower than other quotes we received. The day of installation, the owner came out just to chat and introduce himself which was very nice as well. The workers were very nice, kept my yard clean, and did great work very quickly. Could not be happier.