Affordable Process Service, Inc.

I found Heather online by doing a quick Google search and I’m glad I did because she got Opposing Party served within a week with very little information to go on. I received the Affidavit of Service a few days later. She responded to my emails in a timely manner. Our firm is in Atlanta and if we ever need service in Indianapolis again, we will be calling Affordable!

Would give them a zero but not possible. Don’t waste your time with them. Used them for service, as we are out of state in Buffalo, New York. She (Heather Roudebush) seemed very attentive and knowledgable on the phone and promptly responded BUT once she collected the money, we never heard from her again, despite numerous phone calls and emails. Given that time was ticking, I made a pit-​stop on a trip to Indianapolis to her «office» — turns out it is a PO Box!!! A fraud all around. Do not use. Plan to contact the BBB regarding her «business.»
–An Irritated Attorney

I give this company one star only because I can’t give them zero! We sent documents to Heather Roudebush at Affordable and have been trying to reach her for status for over a month! The voice mail is the same, «I’m out of the office today but I check my e-​mail frequently» And the quickest way to get a response is by e-​mailing her. Well, they don’t respond to e-​mails either. This is terrible service! DO NOT USE THEM! I, too, believe they are a scam and collect money up front and never do the work. Very unhappy!

Terrible!
I had a situation where a person refused to sign papers and had to be served notice. After changing states, the person finally settled in their hold hometown in Indiana.
The first service attempt was made by the local sheriffs dept.
Subsequently, the person called and said the sheriff is a friend of hers and we would never serve her. So we could not proceed.
So when then found affordable, and she promised to serve within 5 days.
When the next court date was finally booked, I sent the paperwork and money order 15 days ahead of when I needed it back.
I also because of the law, had to file a service request with the sheriff’s dept, even though I did not expect it to be served.
I had to keep following up to make sure the papers were received, Affordable never contacted me to say the papers had been received.
I kept following up to see if it had been served.
Finally I received a response at 8am on the morning of the 9am court hearing. Literally we were parking at the court house when the email came through on my Blackberry that Affordable was never able to serve the notice.
Affordable waited until 8am on the day of a 9am court hearing to tell me they could not serve the papers. I have to file to postpone by 5pm the previous day!
I was so pissed. Affordable never apologized, never offered a refund.
They just basically responded with, when it gets rescheduled, send us the new papers so we can serve them.
Are you joking? We would never ever use them again.
Luckily, the sheriff’s dept came through and the court hearing was able to proceed. No thanks to Affordable.
Thanks for wasting my money and time.
I believe it is a scam.