Cabinets To Go

Before you completely decide to not consider cabinets to go based on the reviews you must keep a few things in mind. This helped me avoid issues. Order whats in stock. Tim at the indy location made it clear that certain items have a much longer wait time. Therefore if something isnt correct whether its damaged or the measurements aren’t right youll have to wait again for replacements. Our cabinets came in, in 10 days at most.
To save the money vs big box stores it takes more work. I installed mine myself, paying to have it done negates the savings and makes it not worth the effort in my opinion.
Tim was extremely helpful with all the questions we had from install to returns you name it. Our quote from a big box store was over 10k and we paid 7k at cabinets to go. To me saving 3k + is a huge deal.
The quality was good, we had two claims out of maybe 20 cabinets. Two doors were damaged. It wouldnt hurt to order a few extra cam locks incase a few are cracked. If you’re careful you can remove old ones without damaging. All in all im happy with our purchase. To be honest Tim made all the difference. Without his help it would have been more difficult for sure.

RUN AWAY, don’t walk. Please do not get duped into low quotes. It has been 5 months since we ordered our cabinets and quite a few of them still are not it. Every month or so we get a call that they are in. We go in, and they have ordered them in the wrong color (again) or have still not filled the order. Also, their prices do not include installation, which can run a couple more thousand and also do not include delivery (they also do not discount for every time they call you with the wrong order. They only have one «showroom» in the city… on a weird part of the near west side. Finally, they say all drawers are dovetailed and all drawers and cabinets soft close. Just not so. Pay the extra money and go to another store. I know this place is owned/​started by the same place as lumber liquidators. Do not be fooled. Entirely different business practices and reliability. You just can’t rely on a thing they say. This is the only review I have ever written for less than 3 stars on Unilocal

This is a scam. AVOID at all costs. Someone came to measure my kitchen and gave me an estimate. He called the next day and said the new estimate is 800 dollars more. nevertheless I agreed and paid down 50% of the price. I was told the cabinets will take 3 weeks to arrive. Someone called after 2.5 weeks and said that most of the cabinets were there already and the rest will take another week and half. I rejoiced for a day. then he called the NEXT day and said that the remaining cabinets will take another month and half NOT WEEK AND HALF. otherwise he can provide a smaller version that does not fit my kitchen but that will take another 3 weeks. When I asked to cancel the order I was told I needed to pay 25% restocking fee. restocking fee for a kitchen i DID NOT TOUCH and would have been very happy to receive as they promised to deliver and in the time frame they said it will take. No integrity what so ever but again you get what you pay for.