Community Hearing Health Center

I am writing this review in hopes that it will help others. This company made a cold sales call to my elderly mother who had dementia. My feeling on cold sales calls to the elderly — it is a tactic. If the elderly want something– they will most likely call for it themselves.
They sold her a pair of $ 5000 hearing aids with some sort of remote. My mother couldn’t operate her remote for cable let alone a intricate hearing aid. After finding out what had transpired I tried calling Community Hearing and spoke with who I was lead to believe was the president Barbara. At the end of the conversation they would not let us return the hearing aids. Apparently at the initial meeting with my mother and their representative (neither my sister nor myself were present because we were unaware they were coming) applied for some type of credit application. Let
me mention my mother could not have filled out an application by herself. She did sign her name.
Her insurance company paid close to $ 1,000 — we were not there during the initial meeting but knowing my mother she would not have wanted to pay out of pocket $ 4000 for hearing aids that were too advanced for her. Our family did pay off the $ 4,000 balance. Now over 6 months after my Mothers death — we receive a EOB from insurance company. I call the insurance co. for an explanation and they did tell me that Community Hearing Health filed another claim. I called Community Health and spoke with a female there and explained that we paid off the hearing aid while our mother was still alive and I informed her that we did not appreciate their sales tactics. She was rude to me and to be honest I went right back to her. We ended the conversation and I called the insurance company back and wanted to inform them something that Community told me that was incorrect and make sure they were aware of it. While I was on the phone I received a voice mail from Barbara.
For someone who is the «president» of a company to leave a voice mail for me as rude and to say what she said to me is indescribable.
Very long story short-​I would never suggest anyone to do business with a company with their sales tactics that take advantage of the elderly. I hope this helps someone! I gave them one star because you have to leave something!!!