Courtyard Indianapolis at the Capitol

This hotel is a dump.
Excellent location. The rooms are in need of a major renovation.
2 star hotel that would be like a motel 6.
Not worthy of the Marriott name.

I gotta say, I’m a little underwhelmed. The check-​in service was medium and there appeared to be no one running the café across the room. The pool was also small, and the gym only had 3 machines. It looked pretty cramped so I opted to skip my workout for the 2 nights we were staying. The room was nice at a glance, but not very functional. The shower was broken the first night and the microwave only popped a fourth of the popcorn bag. The minifridge also froze my soup and it appears that there’s no way to change the temperature. The queen bed was very comfortable but again, a little cramped in the room. The pullout couch was atrocious. The mattress sagged in the middle and I could feel the springs. There were also no extra sheets the first night, just a thin blanket I found in the closet. Finally, there was no way to look at the bar menu from the room, nor a listing of popular sights and attractions. Over all, not the best hotel I’ve been to by far.

I agree with some of the reviews below. This place is ok. I travel a lot for business and choose courtyards because of the complimentary breakfast and free parking. Well this place has neither. The location is about 5min from the mall and monuments. For $ 210 dollars a night (including tax, room fee, Parking) I would recommend checking out other locations.
On a positive note, staff is great and friendly.

Place is ok. Internet is terrible. Here’s my result for the enhanced «fast» internet that you pay for.
If you need fast Internet to work, don’t stay here. Otherwise the location and the rooms are good.

Frequent guest going on 10 years. They have updated the place — it was needed. But they also raised the price of parking. No free breakfast or cookies like they used to have. There is help yourself free coffee in the lobby. Lobby area is nicely set up for working. How do I always get a night stomper above me? I always ask to get onto a higher floor but they book up quite a bit. Small work out room but newer equipment. Very nice help at the front desk. We love Jason!

Always love Courtyard. This location was very clean and had a modern feel to it as well. Comfortable bed, and the room had plenty of amenities.
I suggest getting the Ginger snap at the bar for a night cap. Did me right!

This is one of the better Courtyards I’ve stayed in. The location is great for business travelers to Downtown Indy — depending on the weather, you can walk to the University, the Capitol, the convention center or the mall. There’s a «limited» restaurant on site but I don’t know why anyone would choose to eat at a hotel when there are lots of restaurants within a short walk.
Rooms appear somewhat recently refreshed — I got upgraded (Marriott Elite, holla!) and my room was absolutely huge. Be aware that the front of the hotel comes with great city views but also a fair amount of road noise. It’s pretty quiet at night though. My room was very clean and I had two solid nights of sleep.
In terms of amenities, they’ve got a small pool, a fitness room and a business center. The restaurant is only open for breakfast (not free) and dinner/​drinks (5−10pm I think). The staff I encountered was really friendly and helpful. I’d absolutely stay here again.

Located in the middle of Indianapolis this is an ideal location for people visiting the University or downtown area. Staff is classic Midwestern friendly and it’s one of the newer courtyards that is clearly made for the business traveler. The on-​site restaurant is helpful but has distinct hours, so be sure to pay attention to that or you’ll miss breakfast like I did my last day!
My room was clean and nice, beds were fantastic, but I was woken up at 8:00 am by the housekeeping staff asking if I wanted my room cleaned eventhough my privacy lock was on the door. I figured they would go away but they didn’t so I had to wake up and walk to the door and answer it and then was already awake. I was looking forward to an extra hour of sleep!
The only other down side is that the hotel is located in the middle of a few busy streets. I happened to be on the side of the building facing the busiest street and was awoken at least once by sirens. The hotel apologized and threw some Marriott points my way.
I will liekly stay here again as the price is reasonable and the location is great for me.

I injured myself and the staff was so helpful in accommodating my needs. Everyone was nice — from the housekeeping staff to the maintenance to the staff at the café.
Good location. The canal is across the street. Grocery store a block north. Easy walk to conference center and mall.

The Courtyard Marriott is a discount hotel that exceeded my expectations in all areas but one. The rooms were clean, the layout perfect for a business traveller with lots of conveniently located power plugs, a 24-​hour gym, and a nice desk. All staff (from the front desk to the housekeeping staff) were exceptionally friendly and helpful.
Despite this exceptional experience, the one downside of this hotel is the lack of a reliable full service restaurant. A café serves in its place with a limited but decent selection. My first night I was served by a very professional and prompt staff member. Unfortunately, my second night I was not as lucky. Having ordered and told I would be called in my room when the order was ready, I went down to the café 35 mins later only to wait 10 mins to be told my order not only wasn’t started, that they wouldn’t get to me for another 30 – 40 minutes.
The front desk was very helpful in finding me delivery alternatives and I was able to locate a great Chinese restaurant that delivered to the hotel (Nasia).
When I’m away travelling, there are times I just would rather work away at the hotel and not have to fuss about finding something to eat. Because of this, despite everything else that was great about my experience here, I will most likely not come back again.
For those of you who don’t care about easy access to food, I would heartily recommend this hotel for you.

Excellent facility. Staff friendly and professional, very helpful. Lovely, spacious, clean rooms. The Bristro has good food and great wait staff. Have been here for 4 days and returning next week.

Just ok, not as nice as the Westin, but cost a lot more. The room had a strange smell to it and the air kept coming on in 40 degree weather. Stains all over the carpet. Gross!!!
One more thing… the internet is HORRIBLE. Very slow, and viewing photos on any site is impossible.

Great staff! Jason the manager needs to stay in a customer service roll. Without being cheesy he genuinely made me feel welcome and went out of his way to help. The bar/​café in the lobby is excellent. Only place I’ll stay, especially for the price.

Nice property in town that is close enough to the nightlife but isn’t stuck in the middle of the crowds. Rooms are clean, spacious, and parking is available at the property without the fuss that yogurt from the more central downtown hotels. Also a good short walk to the canal and river walk.

Note: because I got booted from staying here (per my reservation) I didn’t actually get to stay in this hotel. The 1 star is for the following experience…
Hi Annie,
I’m sorry to report I had a horrible experience with your hotel this past week. I was scheduled to stay for 1 night, Monday May 6^th and am a Gold Rewards member. I had a long day of travel, and an extremely important day of executive interviews on Tuesday, and arrived only to be told they were overbooked and had to put me somewhere else for the night. They were nice kids, and definitely apologetic for the inconvenience, but didn’t buy their explanation at all, i.e. that they had to let current guests extend their stay or else it was a legal liability for Courtyard. ??? That doesn’t make any sense to me; if that were the case, the reservation system for any/​all hotels would be moot.
In any case, they explained that they booked me in an even better place, with a 2 bedroom suite. (not that I needed it, it was just me, but they were trying to make me feel better.) I asked about distance from the Courtyard since my first meeting was downtown in the morning, within walking distance. She said the other place was «downtown,» only a short cab ride away, and was walking distance. This was a total LIE. I was put into the Candlewood Suites, on the outskirts of town, at least 2 miles away. There’s no way I would’ve been able to walk, with my suitcase, in heels, 2+ miles to my first interview. In addition, the quality of this hotel was awful — it was a total dump, not at all what I paid for or comparable to the Courtyard by any stretch, in addition to not being the location I actually reserved my hotel downtown. To top it all off, the iron in my room wasn’t working. When I called the front desk, they said they didn’t have any spare ones. I asked if they could get one from another guest room, and they said to come down in 15 min and «maybe» they would have one. I was increasingly overwhelmed at my impending interviews and frustrated at the Courtyard for putting me in such a horrible situation. Finally, the next morning when I was packing my stuff back up — had to leave early because I needed to get a cab now that I was so far away — and my hairdryer didn’t work. !!! I have long hair and could not show up for my executive interviews with wet hair. I almost started crying, this hotel fiasco just couldn’t have gotten worse… but yet it kept getting worse. They didn’t have ANY extras, explained that they only had ones connected to the wall, and had no proposed solution. I asked if I could utilize an open room because I needed to dry my hair. They finally agreed to that, so after packing up all my stuff and getting ready had to rush into another hotel room to utilize a working hair dryer. When I got into the cab and arrived at my IV — 5 min late due to the hotel’s lack of working equipment — I was completely frazzled and sweaty. None of this would’ve happened if Marriott had honored my existing reservation and not forced me to stay at a much lesser, non-​Marriott property. Completely unacceptable.
This whole scenario has left an extremely bad taste in my mouth for Marriott brands. They offered me some points, but didn’t make up for the nightmare I had to deal with in an already stressful situation. The last thing I needed to worry about was my hotel or working amenities — I needed to be prepping for my interviews and getting a good night’s rest. But due to the lack of responsibility and honoring my reservation [as a Gold Rewards member] I had additional stress added to my plate.
I wanted to express my deepest disappointment; it is unlikely I will continue to stay at Marriott hotels if I can help it.

I think I got my room on Priceline for around $ 75 incl taxes, and really couldn’t have found a better place for the price. This is a recently renovated property on the perimeter of the downtown core, within easy walking distance to Circle Center and other attractions. The lobby is attractive (for a Courtyard) and my room was very comfortable.
Parking was steep at $ 20/​night, but I was here on a Saturday evening so I chose to park at the meters outside the hotel instead, which worked out just fine.

Nice place, got a cheap rate for a great room!
We booked this room for a single overnight stay in Indianapolis, and paid just over $ 100 after taxes and fees. Not bad for a downtown room!
The room was fairly basic, which is exactly what I expect for the amount paid. However, it was very clean and everything was in working order. The WiFi had a nice strong signal and worked flawlessly. We had a corner room overlooking downtown, and it was a nice stay overall. Also, this would be a great place to stay if you are in town for a Colts game, as Lucas Oil Stadium is a few short blocks down the road. Also the hotel had a decent looking indoor pool and an exercise facility, although we did not get a chance to use either.
The only downside is that you have to pay $ 20 to park in the lot… so in reality you might as well go ahead and tack that on to the price of the room. Still not too bad for a downtown Indianapolis room though.
A great experience overall, if we are ever in town again I plan to look this place back up. Good hotels at a reasonable price can be tough to find, and this one is a gem.

I’m a big fan of Courtyards. This is a good one too. They offer good upper medium level of service with clean comfy rooms, friendly staff, and FREE internet which is a rarity at this level. Our room had a few maintenance issues, but all in all was very nice and the staff was friendly and helpful.

Loved the location! Quiet… but in the city.
Courtyards always pass my 4-​must-​haves.
Friendly, shower power, comfy bed, good wireless.
The good breakfast kicks them up a notch above normal.

This hotel was excellent. Stayed here this weekend for Mothers Day and could not be more satisfied. The location to Circle Center is awesome as would be for anyone catching a convention, Pacers, or Colts game. All are walkable.
We had a kingroom with a pullout sleeper sofa although we didn’t need that much space. The room was in really good condition and clean. Bathroom was large as well as very clean.
Hotel does have a hot tub and pool (not used by me) and does seem to have some good meeting space as well (not used by me)
They have a shared lot with other hotels and you use your room key to get into and out of the parking lot. Lots of room.
The front desk people were very helpful and friendly.
I’m going to try and book a room for a Colts game there this fall.