Dejavu

This nail salon has recently been remodeled and is bright and clean. While not busy, the owner was busy cleaning and restocking.
The service is professional and the nail treatments are nicely done. The salon does get busy on the weekends. If you can go during the week, you probably will not have to wait.
This was a better experience as compared to previous visits.

This salon advertises uv gel nail services but does not offer it. They only offer shellac or gel nail polish over acrylic. They also use rusty instruments and the owner claims she doesn’t know what rust means.
Deja Vu Nails on 86^th Street in Indianapolis is an assembly line establishment that does not have the consumers health or best interests in mind. Besides not receiving a manicure or oil for my cuticles, I did not receive the gel nail service I thought I paid for and was assured that it was a gel nail. (I rarely get fake nails so I trusted my professional albeit very confused) I specifically said over and over that I don’t want gel polish but a gel nail. Although polite in the beginning and probably otherwise sweet my nail tech became upset when I addressed the fact the nail finish was not like the gel I requested. My nail tech was obviously confused and frustrated by my request and refusal of gel polish and that’s why she didn’t continue the entire manicure or apply oil. She wanted me to trust her and to believe there is not much difference between acrylic and gel. There is a difference. They KNOW the difference but are taking advantage of consumers that don’t. For a second I thought that they really didn’t know the difference but the scheme they are running is below:
Gel nail services can be referred to as sculpted nail gel or liquid gel nails. The actual product is liquid and needs to be cured. It takes a skilled and CERTIFIED nail tech to do it. Clients can put a gel polish over it if desired but the actual nail shape is «built» with gel. If a nail tech uses powder and liquid to make a gel, that’s ACRYLIC. Gel powder mixed with a liquid is acrylic just a safer version (in theory). IF IT IS NOT CURED WITH A UV LIGHT… IT IS ACRYLIC. Many nail salons offer acrylic nails with a gel polish over it and pass it off as gel nails and charge gel prices. That is deceiving and takes advantage of consumers.
Icing: After receiving the incorrect service and returning the next day and demanding the nails be removed because they argued that my acrylic nails were gel, the owner told me that she does not know what rust is when trying to use two rusty nail clippers on me (The clippers used first were completely brown except closer to the handle and she put it away when I pulled out my phone.) A licensed manicurists/​cosmetologist is taught to be aware of and to identify all contaminants and to keep all tools clean and safe for client use. If you don’t know what rust is how can you keep your clients safe? Do you not know what bacteria is either? And English as a second language is not an excuse and I spelled out rust for her. It’s also a common sense concept. Awful experience, terrible customer service, low competency of their own industry trends and no sense of conflict resolution.

I used to love the service her, but now anymore it seems like there is always a long wait. What makes it even worse is the fact that first come first serve means nothing even when u sign in. service is just not quite what it used to be. They definitely need more help!9

I went here today and watched them field some doozies of customers with professionalism (I myself wanted to smack one of them, which is why I’m not a business owner), Also, I took my dad there– he’s got motor skills issues, which makes self care hard (think long, grody nails). The man that did his feet was so gentle and kind– my dad says he feels like a million bucks now, and my own tired feet feel pampered-​and look super cute! Seriously, I value great service above all, and this place has excellent service. Go here and have awesome looking feet!

They pay so much attention to detail! Great manicure great service and a very reasonable price. I would definitely go again if I lived nearby!

Best pedicure I’ve ever had, very friendly, and all the prices are good. Definitely recommend this place. Jenny is fabulous.

I have always had great service at this nail salon. The prices are low and they do not «nickel and dime» you for extra services. The wait time is sometimes long due to the popularity of the salon.