Discount Tire Store – Indianapolis, IN

Daddy drives sport cars because of either a mid life crisis or he still loves speed. Sport car tires are expensive however, enter Discount Tire. One of the few guys who really know what they’re doing and can talk any sort of wheel off-​brand or otherwise.
Tires are always the best price retail wise and they’re able to offer you more options than most. If you have low profiles they’ll get them off without damaging the rim.
Minimal turnover on staff so you’re dealing with the same guys which is good. Just got a set of skins on my car $ 1090/​for Continentals in/​out same day. Been a customer since they opened, always busy, good sign. Thanks DT!

Fast friendly staff and about the best prices out there…

good service… a fair price…

Great place. They walk the walk here. Very courteous, professional and the best prices in town. I was scheduled to get a particular set of tires on wife’s car and had an appointment. After I arrived they said admitted there had been a glitch and didn’t have the tires I wanted however, they apologized and upgraded me to a better more expensive tire for the same price. Now that, is how customer service is supposed to work.
I suggest Discount Tire to everyone I know… Excellent business strengths…

Overall discount has it figured out. People are always pretty nice. It’s a easy experience every time.
Usually long lines and takes what seems like forever to get the work done but I suppose all shops are like that. Been here more than a dozen times over the years and they are competitive priced.

Fast, friendly, informative.
I arrived when they opened and was out of there with a new tire in 17 minutes.
Jory took great care of me at the counter.
The tire came off of a new vehicle with no road hazard warranty. I obviously purchased road hazard on the new tire but since the vehicle was new, Jory sold me road hazard on the other three original tires.
I have always used a competitor for tires but Discount Tire had what I needed in stock which I was able to see online. They certainly gained my business moving forward.

We were happy when we left having replaced 2 tires which were placed on the rear of the vehicle for a good price.
As should have happened, the rear tires were placed on the front of the car since the tread depth was more than adequate, ⁷⁄₃₂.
We were concerned about some damage to the side wall on one of the tires that was moved to the front. We asked about it and they told us it was cosmetic damage. The outside rubber was damaged however the inside was fine.
We are now in Erie, PA getting a new tire at Firestone because that tire was losing air. There was even a small bubble (tough for the untrained eye to see) on the side wall.
Now we have to purchase a new tire at Firestone which doesn’t match the other 3 besides losing another 90 minutes on what should have been a 12 hour drive. Because of the warranty, we will be reimbursed, but who wants to go through that when they should have taken care of the issue in the first place.
Extremely disappointed. This will be the last time we are customers of Discount Tire. You just lost a customer.

I was in need of new tires and was in the market for new rims. The staff is very professional and took care of me on the spot. Asked all the right questions and even showed me my items before purchasing!
This is my 2^nd time at A Discount tire, as long as they continue to take care of me, they will always have my business.

Excellent customer service. After going to Walmart tire they stated that they could not take my tires off due to not having the lug nut key. I explained how I put the spare on this morning and still they guy could not help. I took. Y car to discount tire and not only did they get me in and out within an hour they also provided me with the lug nut key I needed. Spectacular service!

I don’t always review tire stores, but when I do it’s Discount Tire. :-) Seriously, every location I’ve been to has friendly, knowledgeable, and respectful staff. Sometimes as a female anything automotive gets us treated way differently than a man. Not here. They do a great job but it’s always super busy so make an appointment (online– love it!!) and bring your patience.

Our first time coming here or i would give a 4, but it was good service. I loved how there was a wait but they still wanted to take their time to inform us and everyone before us some key points.

I was very happy with the level of knowledge and friendliness by everyone in the store, especially Josh. I feel completely confident in my decision and will definitely be a returning customer!

Everyone was friendly, helpful, and courteous. I got an excellent deal on my tires and with free rotations for the life of the tire it’s the best deal I can think of. The service rep helped me pick out the best tires for my car and was very knowledgable about the products.
The wait was a bit long, but it’s no wonder they are so busy with such a great reputation for customer service, everyone wants to visit this location. They take appointment. I recommend making one!

Horrible service. 3 – 4 hour wait. And wasn’t even told it would take that long to change one tire. Wish I would have went somewhere different

I’ve had a few experiences with these guys and the results have always ended good in the end. They have competitive prices which are tough to beat but once in a while you can do better… When they did some tires for my truck they damaged one of my alloy wheels. Bad form for not telling me they damaged it but they did take responsibility for their work when I brought it to their attention when I was going over their work. They ordered me a new wheel quickly and got me all set. Recently I came in to order a set of snows for my car and they only could get their hands on 2 of the 4 I needed. Mike P literally called 20 of their stores for me to try and track down another two. Unfortunately they were unsuccessful but I really appreciated the effort! I was able to source a couple on my own and they put the whole package for me together as soon as all the parts came together. They even knocked off a few bucks on the wheels and the roadforce balance which was a nice gesture that I really appreciated.

I’m going to start with saying that I don’t go to a tire store to window shop. If I have ended up here I either have a flat or have driven on my tires way more than I should have. Or both.
Recently I had a flat, scheduled an appointment, and took it in for repair. That’s good and all, but given my tires seemed to be about as thick and tough as a wet paper towel, it wasn’t able to be repaired. Not surprising at all.
They offered to price new tires or to put the spare on. Needing to get to work, I opted for the spare. They didn’t charge for this, which IMHO, is pretty sweet.
I went back a few days later with an appointment to change my tires.
Each time I was in there the place was insanely busy. While standing in line, a few employees popped by and told us they appreciated us coming in, apologized for the wait, and said that someone will be with us soon.
They were just about right on with the amount of time they said it would take to change the tires.
I walked over to skyline, had a snack, came back, vehicle is done. Smooth process. I’ve seen a lot of other places that are not able to handle this volume of business as adequately. Nice job!

My husband bought tires for his truck here, Mike showed him the best options based on what he wanted. The price quoted was lower than other tire stores for same tires plus Mike told us about a rebate to save more. We could even make an appointment for Sat so we didn’t have to wait. Mike even took the time to help us out when we had problems with the website trying to file our rebate and personally call them. After buying tires for 30 years this was the best experience we have had and will go back with all of our vehicles. Thanks Mike.

I was headed home and my tire pressure warning lit up. I made it to Discount a few minutes after they closed, but they were still in the shop closing up. I popped in and explained that I was just dropping of my car so they’d have it first thing. The manager, Dennis was nice enough to take my info and even offered to store my car inside the garage rather than leave it outside overnight. They said they look at it first thing and give me a call. The next day it turns out the tire was just low on air, and the sudden temperature drop caused the sensor to come on. They checked all the tires to be sure nothing else was wrong. I’m glad it turned out like it did and they didn’t have to replace any tires. The only negative was the manager said he’d call me first thing in the morning to let me know what was going on. But by 11:00 am I hadn’t been contacted and had to call them. I will continue to use Discount and will always get the tire protection insurance.

I just wanted to give a shout out to Scott, who took care of an issue with a couple of small issues that needed to be taken care of on my van. My husband called and discussed the issue, and I went straight there. He got me right in and took care of the problem. This young man should get a raise and a promotion for his excellent Customer Service.

I had a nail in my tire after driving home from the West side over the weekend. Feeling like the odds were not in my favor I decided to come here after a friend suggested I go. Fearing that I would have to buy a new tire on my 5 week old car, I went in not feeling that optimistic. The staff is delightful! They greeted me warmly and graciously helped me. Not only did they fix the tire free of charge but they offer an awesome insurance policy on your tires for $ 100. This insurance paid (yearly, I believe. I could stand corrected) will replace your flat/​damaged tire free of charge, no questions asked. I will be back!

Had some wheels and tires replaced. All the sales guys and techs were very helpful and non pushy. I received excellent service and felt like I needed to leave a review to let others experience their service. It seems like its tough to did these days a place you can trust
They helped me pick out the best wheels that would look good on my car, helped me decide on other options and gave me a GREAT deal. Thank you!

Awesome customer service by entire staff! Ricky was beyond helpful and did everything to make sure I left satisfied! The technicians are fast and efficient and also excel in fantastic client service! Good prices as well! All around great place!

My first experience with Discount Tire was several years ago when I got a flat. They repaired the nail hole and didn’t even charge me. Since then, I’ve gotten all of my tires here. The prices are reasonable and they are friendly and efficient.
Head down to McGilvery’s and have a beer and a snack while you’re waiting. Discount Tire will call you when your car is ready.

The customer service here has been nothing short of friendly. I’ve had to come here several times in the past couple months and have always left happy.

Good service. Usually out in 30 to 45 mins with appointment. Friendly people

I’ve never had such a negative experience that I would never return. I will admit that there have been times (at other Discount Tire locations) when things have gone wrong, but each location has always more than made things right. My friends and family and I will continue to purchase our tires here so long as the customer service continues to be exceptional and an example other business should mirror.

I recently were there to buy wheels for my new car. They have a website that allows you to price out the wheels but somehow, after you actually get to the store, another 100 dollars gets tacked on.
After I left with my car, I noticed the wheels weren’t properly inflated. They just aren’t an attention to detail place. Too much money for not enough service.
Their tires are way to high and they keep you waiting for hours.
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