one word. EXCELLENT ! Needed to get a value for some jewelry bequeathed to moi… Catherine(owner) was highly professional… incredibly informative… and the report provided to me was spot on perfect. Plus…she was a professional hockey player. I found out things about my family’s jewelry I did not know… like its worth more than my house and cars combined… as well as other fascinating facts and tidbits about precious metals, stones, etc. a resounding HHHAAAA ! TONGUEOUTFOREMPHASIS ! to all the women that dumped me over the years ! ya could have been wearing a house and cars on your fingers and around your neck ;) Maybe all this bling will improve my personality ! If you have any jewelry that is valuable or important to you… you must have it appraised… and share the appraisal with your insurance company. …and…Old National Bank in BR is fantastic… and has an easy system for safe deposit boxes… unlike the idiots at Bank of America in Myrtle Beach… she also recommended Scott Keller for antiques and other household goods appraisals