Absolutely will never leave my child here. My husband scheduled a visit through their website. We take our seven week old baby out in the blustery cold only to find out that they are completely full and cannot accept any new babies. That would have been great to know beforehand. The woman who greeted us was very nice, but complained that the corporate website does not tell them when a tour is happening, so they had no way to let us know we were wasting our time. She offered to still give us the tour, but there was really no point. Baby girl filled her diaper on the way over, so we asked to use a changing table before we left. She started to lead us and I assumed she was taking us to the restroom. Instead, she took us into the infant room where there were babies sleeping and running around. She never asked to see our IDs or inquired if we were current on vaccinations such as the flu shot. This seemed incredibly unsafe. My husband said later that the website notes that you have to show a photo ID to take a tour. Apparently not at this location. As we were walking in, I heard one of the workers yelling(yes, yelling) at a one year old to sit down and be quiet. As my husband was changing the baby, I heard the same worker speak sharply to another little one and then proclaim, «You are getting on my nerves!» The final straw was that there were four child care workers in the room, yet I was the only one to notice a one year old pulling a tray off a high chair above his head. Thankfully it fell next to him, but it could have easily landed on his head. First, why would you have something within a child’s reach that could fall on them or be pulled down on them? Second, how in a room of FOUR child care providers did not one of them see this happen? Bottom line, we will never ever leave our child here. The level of safety was disconcerting and it was very upsetting to hear the workers agitated with the babies. Our visit was at 2:00 p.m. I am guessing they had at least three hours left on their shift. I cannot imagine that their temperaments improved throughout the rest of the day.