Reverie Estates

This is my second time living in a Reverie Estates building (the first time Penn Arts, the second time Piccadilly) and they have made renting very easy for me. I was looking for a studio apartment and I got just what I was looking for. The Penn Arts building was a little more swanky but the Piccadilly offers gated parking which I really appreciate. Maintenance has been great about fixing any issues, I haven’t seen any evidence of bugs/​rodents, and the building feels pretty safe and secure to me. The restaurant on the first floor is pretty quite and not at all intrusive. Laundry is in the basement and it’s no frills but it’s easy to access. The dumpster really piles up sometimes, the parking lot smells like sewer gas, and it does get a little loud if your apartment faces 16^th street– those are just the facts of living downtown. I’d definitely recommend Reverie to others– you just need to have appropriate expectations.

Management staff is very professional. Flexible leasing options and the buildings although old are very good. Was my first apartment after college and it went smoothly.

I rented with Reverie for two years. It was mostly a pleasant experience, save for a few minor issues that were easily resolved.
However, since moving out 3 months ago, I have yet to receive any kind of information regarding the return of my safety deposit. Even after being told the day I handed in my keys that it would only take 45 days. After that day came and went, I have tried multiple times to get in contact with the individual responsible for these matters, but have gotten no response. Leaving my contact information with a string of ‘new’ people, whether I have called or stopped into the office.
My otherwise some what pleasant experience has been entirely tarnished by this treatment. As a former resident, I can not recommend any Reverie owned properties if this is how they treat you on the back end.
**Update**
This matter has since been resolved.

I’m about to put this place on blast. I’ve been living in the Indy Indie Artist Colony for almost four years now. I moved back to Indianapolis from Austin, TX and desperately needed a place to move into once I got back… Living with the parents at the age of 25 was just not an option for me. The staff was super accommodating to me (especially working with me while I was living halfway across the country) and scheduled a tour with me the day that I got back. I was blinded by the location and the crazy affordable rent (which includes all utilities, might I add) that I signed a lease straight away. The building was being renovated so she warned me that once I moved in they would be doing construction around and below me. I arrived on my designated move in date only to find that my floors were filthy, there was construction equipment scattered all over the apartment and my toilet was constantly running and need to be fixed. THREE WEEKS later, I was finally able to move in. So much for not having to live with the rents.
I accepted the fact that things would be amiss for a while because of the construction. No big deal. But four years later and things still haven’t improved. They pass out these flyers saying that you have to vacate your apartment for a minimum of six hours during the day so that they can bug bomb the entire complex. And it’s even longer if you have a pet, which I do. Once you come back in your place reeks of a toxic smell, you have to put all of your clothes back in the closet, all of your dishes back in the cabinets, and you’re not allowed to clean anything because you’ll wipe off the chemicals. That doesn’t exactly seem safe or effective for your residents. They also seem to delight in shutting the water off in the entire building for a solid 9 hours at a time. They will post a sign on the front door saying «The water will be shut off from 9 am until 5 pm on such and such date for emergency maintenance. We apologize for any inconvenience. :)» The smiley face. Always with a damn smiley face. What they fail to mention is that very rarely will the water be turned back on by 5 pm. It usually goes at least an hour past that time. And when it does come back on, it’s laced with some sort of blackish brownish sludge looking stuff and massive air pockets that splatter said sludge all over the place. I have no idea what sort of «emergency maintenance» they could possibly have to contend with, but turning the water off in the entire building for 9 hour blocks of time multiple times a week just doesn’t cut it with me.
I will say that the maintenance staff has always been very friendly and helpful with me. They may not do the most bang up job but they always respond quickly anytime I’ve had any issues and, for the most part, I don’t have to call them back in to do the same thing over. However, the leasing office is another thing. You can never get a hold of anyone via phone… They are apparently out constantly showing their residences off to potential renters. And trying to reach them via e-​mail is a joke. The only way I have been able to get them to respond or call me is to pretend to be interested in one of their properties and then while I have them on the phone say «Oh, while I have you…»
I understand that we are paying a very small amount to live downtown but if it means being treated like the ugly stepchild in a house full of supermodels then no thank you. You really do get what you pay for, I guess. I’m giving this place two stars because it is ridiculously affordable to live here but that’s it. If you’re okay with dealing with no water for 30% of your lease, bugs despite the inconvenience of basically having to move out so they can bomb the place, and the leasing office NEVER answering the phone or your e-​mails when placing a call for a concern or maintenance request, then this is the place for you. I had hoped that I could say that it is just my building that is experiencing these things but, upon reading others reviews for Piccadilly and the Penn Arts building, it would appear that they really are just a very lax company. I would never recommend anyone living here.
Updated ⁸⁄₂₃: I also forgot to mention that your apartment runs on just one circuit breaker. That’s right… The entire apartment. On one circuit. So forget about running your window air conditioning unit and coffee pot at the same time, kids. Ain’t gonna happen.

I just wanted to update the pest control situation in this place.
Despite the fact that I never had any roaches, mice, whatever in my apartment and that no other units on my floor had pests, maintenance came in and put food baited traps in my apartment! Ridiculous. It’s practically asking for animals to come in and pretty soon after, I spotted a mouse exploring my kitchen.
I moved out. Now I am back in a Zender apartment and my quality of life has greatly improved. It’s worth paying an extra $ 110 a month for happiness and a parking spot.

I don’t know where to even start. Based on my experience, Reverie Estates gets one star.
They are nice people, having to deal with the unfortunate circumstances that consume their building, particularly the Piccadilly, which is where I lived.
The elevator (s) are always down, I mean always. I never appreciated doing laundry in the comfort of my own home until I had to drag three loads of laundry up and down eight flights of stairs. My boyfriend had ACL surgery at the beginning of the year, and we felt confined to our apartment because we didn’t want to leave due to the stairs.
We hadn’t even lived there for 48 hours when I discovered there were cockroaches in the dishwasher. After that, we started noticing them coming up from the sink, as well as the bathroom sink and bathtub. Simply put, there’s a serious infestation in the plumbing, somewhere. So at that point, we couldn’t use our kitchen, and we had to go out to eat every night, and couldn’t use the elevators because they were always broken. It was quite frustrating after a long day of work. It never felt like home. It felt like hell.
We reported the issue. I think it was after a week and a half did we realize this problem was not going to go away, and we couldn’t even use our kitchen nor have our possessions near the kitchen because of the roaches. We took a Friday off of work and walked into Reverie’s main office to speak with the maintenance manager. To make a long story short, we knew after five minutes nothing was going to be done, so we found somewhere else to live with our time off work.
Of course, we couldn’t move to the new place for a while, so we had to stay at the Piccadilly. In the meantime, we spent hundreds of dollars on eating out, as well as the gas it took to get there. We could not store food in that kitchen — it was disgusting, and a strong smell of sewage radiated from the dishwasher sometimes. I opened up a cabinet door by the dishwasher and found cockroach egg sacs. I just couldn’t believe it.
We were quarantined to our room. We paid for a storage unit and cleaning supplies on top of all the money we’d been paying in food. I had to pick up every single possession we owned and clean it — and it was not pretty what I found in some of those boxes.
I will say that Reverie paid for our August rent as well as utilities, which we greatly appreciated. They also gave us some money in gift cards so we could eat out, but that went fast. Again, I don’t think they are bad people, I think the Piccadilly is a bad building. However, I was a little upset that the Vice President declined helping us out with anything else, especially after I have literally documented everything that was going on. Financially, this apartment drained us.
They did return our deposit, which we were definitely entitled to, but we appreciated that as well. We had been considering escalating the situation.
I would not recommend this apartment to anyone. I’m not sure about their other buildings. But they have a lot of work to do.
That pretty much sums it up.

I recently found myself in need of an apartment ASAP! So of course my first reaction was to head to Unilocal.I had no problems finding reviews of apartments and managements companies, but they were all so scary! Not a single good review in the bunch.
So I took a chance and looked into Reviere Estates. I had driven by their buildings for months and was always intrigued. After doing a little more research I found that there units were in my price range and they looked pretty neat. So I set up an appointment to take a look. I was pleasantly surprised by how friendly everyone was and very easy to work with. Being in the tight spot I was, I was a bit of a basket case and was calling and emailing like crazy. They were very quick to answer my questions. They were even able to move my move in date up. Full Disclosure: I currently do not live in this building. But I will update as soon as I have moved in and gotten a feel for the place. But I did do my research and talked to 2 people who currently live there and both seemed very happy.
Stay Tuned for the update!

I lived in the Penn Arts building for a year, moved out, and am now moving back in. I had an enjoyable enough experience the first time around to see that I was getting a good value for my money compared to a much cheaper apartment I live at now.
When I previously lived there they had just finished renovating so of course there were some growing pains. We had a ton of maintenance requests and if they were urgent they took care of it quickly. They lost a few packages when I lived there, hopefully Kyle doesn’t work there anymore. And my car was towed out of the parking lot, but it wasn’t reverie’s fault and I didn’t have to pay anything for it.
Most of the time the staff is very helpful in person. Katie does a great job. You can’t beat the rooftop deck and its nice having free laundry, the lounge, and a place to store a bike. I Iike having the shops on the first floor as well. The apartments are spacious and not terribly loud. It does kind of suck having the window air conditioners, but the flat rate utilities help make up for that.
All in all I am moving back in so I obviously liked it enough to come back. Not many apartment buildings can say they have tenants leave and come back over a year later. I don’t know what these other people experienced that was so terrible

We lived at Piccadilly for a year and it was the worst experience. We signed a lease at the beginning of the «renovation» and were told that the floor above us as well as the common area would be completed upon our moving in. However, none of this was completed and it took another two months for the common area and 9 months for the floor above us (which involved a lot of loud bangs). We were also told of numerous amenities, but most turned out to be not true.
They designed the kitchens in the appeal of European aesthetics, but this involved small appliances that were limited in functionality. For example, the dishwasher is unable to clean normal sized dishes as it obstructs the blade.
We had SERIOUS leaking issues during storms. We made the management aware of the situation a month into our lease. They sent multiple people over (often coming as late at Comcast does for an appointment) and were told multiple times it was fixed. However, the leaking continued and this process was repeated numerous times until we learned that if you want anything done, you have to contact the president of Reverie Estates. With one month left on our lease, it appeared that the leaking was finally fixed.
We also had mold issues that were never fixed or addressed. We became apathetic with maintenance that we just ended up giving up with the upward battle it took to fix things.
The elevator was CONSTANTLY not working and anytime they touched something, it stopped working. For example, they messed with the gated parking for some reason and the next morning, I couldn’t exit the gate, making me late for work. This happened multiple times.
The office is also unorganized and inattentive to detail. They lost a check and took upwards of three and a half weeks to cash checks. Completely unprofessional and occasionally rude.
This was a nightmare experience for us and we expected a lot more considering how much we paid. I would highly recommend looking somewhere else.
I will also add that we were sent a «psychology test» through an email for someone in the office that was a student. We were dumbfounded that this was considered an acceptable thing to do.

I lived at Reverie Estates Village at Fall Creek and I world discharge anyone from living there. Reverie failed to resolve any maintenance requests. They couldn’t fix my bathroom sink or closet door in the two years. The Internet access provided by Reverie for tenants to use for a fee would stop working between several hours a day to a few days a week. When the Internet did work Reverie would filter the content. They block access social networking site and a file sharing website I used to for work. My car was towed from the building parking lot for no reason and I had to pay $ 180 to get it back. The security person implied that if I gave his «friend» a «gratuity of $ 40» my car wouldn’t get towed again.

I lived in one of their buildings for a year and have nothing but bad things to say about Reverie Estates. They are completely awful to their tenants more proof of this is half my building moved out when I was moving out. They wont fix your maintenance requests without you calling 10 times and hounding them, even then they still might not. Their properties are mold and bug infested shit holes and months later I am still having respiratory problems from all the mold in their building. Trust me they are Slum Lords. I had their management flat out harass me several times while living in their building. They video and audio monitor their buildings which is sketchy as fuck, then hound you if they «assume something suspicious» Indianapolis can only hope this rental company folds and goes under cause they’ve seriously screwed A LOT of people. Since no one renews leases with them they fine and threaten you to the hilt on the way out just to stay afloat as a company. Buyer be seriously aware, keep looking lots of better places to live in Indianapolis.

I have lived in one of their buildings for 12 months and would not recommend this company to a friend.
Upon moving in, my garbage disposal, dish washer, shower, bathroom sink were all not functioning properly. The heaters also were on the fritz.
They are not concerned with timeliness in fixing problems and tenant inconvenience or displacement doesn’t seem to be a concern as well.