I came here to find a rug for my living room, and wasn’t sure what to expect. I was greeted with a friendly face that was eager to assist me with finding a rug to suite both my budget and personal style. I told the staff that I was looking for something pretty specific they took me to a wall with hanging rugs that easily slid from side to side, giving me an opportunity to see the true selections that this establishment has to offer. I was unable to make a commitment to one of the rugs seen on the wall, he had no hesitation in assisting with flipping through the hundreds of rugs on the floor– all neatly organized. They even offered to help design a rug per my specifications and style, which I found to be a very neat. I picked three separate ones I liked an appointment was scheduled at my convenience to have them brought to my home, and viewed on my floor with my furniture! This was a feature that really helped me to be able to see which rug matched the accessories and style I currently have, and sealed the deal for me. Every detail was covered from color scheme, pattern, country of origin, history of the rug(because I was curious), furniture placement, care and cleaning of the rug, sizing, delivery, etc. I will not hesitate to come to this store for every need I have relative to my funky, modern, oriental or traditional rug needs.
Eric B.
Évaluation du lieu : 5 New York, NY
I came here looking for a rug for my new home and was shocked at the service they provided. I thought they would only have traditional rugs but was surprised to find also more contemporary and transitional rugs as well. This a family business that really takes care of their customers. They have fantastic inventory that is easy to browse. The staff is highly professional and extremely helpful. They offer great prices and they really live up to their motto of «where trust is a tradition!» I will definitely be returning in the future to Royal Gallery of Rugs and will refer all of my friends here as well.