So they had a new guy on staff and I feel bad for him. The store was pretty busy and he was fumbling around quite a bit. With only 2 people staffed during busy hours, it lead to long lines and fairly frustrated customers. Not the kid’s fault at all — but definitely a huge fail on the manager’s part to properly staff /prepare when you’re training a new guy. Not the best experience ever.
Theresa K.
Évaluation du lieu : 4 Indianapolis, IN
After my package was returned(sent from the USPS with absolutely no help or direction at all) completely beat up and marked as damaged, I figured I’d just go to the UPS Store. It was a bit pricey to mail from here– maybe $ 5 more than from the post office, but I also had a tracking number and insurance on my package(and this was for asking for nothing more). The rep working was very nice, and she was more than accommodating to other customers, checking prices of boxes and mailing to different zip codes for them. The store was very clean, and I was able to easily pack the box that I needed to ship. The UPS rep gave me the arrival date, and when I checked the tracking number, I was able to see that it arrived, and was able to have peace of mind. The experience is worth five stars stars, but the price makes it four.
Heather H.
Évaluation du lieu : 4 Fort Wayne, IN
I visit this UPS store around three times a week to pick up mail for my job from the PO box here. Melissa, who works mornings, is always amazingly nice, and so are the other employees on the few occasions when I’m in there not in the morning. I needed to ship a forgotten cell phone back to my dad and Melissa was really helpful with the whole process, and they actually boxed up the phone and everything for me. I’d give it a five, but really I just can’t get that excited about a UPS store.