Williams Dependable Appliance Service

Thank you for the great service on our range! I forgot what it was like to cook on a range that works correctly!
I will recommend you to all our friends

Friendly and on-​time. Explains what is wrong with the appliance.

Called AHS on our GE profile refrigerator. The tech came out assessed the issues ordered a new fan motor and a motherboard. Took two weeks to get then came out and installed. It did not fix the issues so we called back and a few days later I called again and finally someone answered the phone First time after 5 calls. The office clerk said out of the techs expertise you will need to call a GE EXPERT. Called AHS and So Cal appliance called and said a week from Friday was their first appt,. That didn’t work for me so I called and got another appliance company who came out one day earlier and opened the refrigerator pulled out the fan compartment plugged into the circuit board and said all done. What had happened is Williams Dependable Appliance forgot to connect the plug in properly. All of this took over three weeks to fix this issue. One of the problems we faced is Williams dependable Appliance does not answer their phone during business hours. All of our calls went to voice message, and my emails I sent were not answered, That just isn’t good for business relations. I would not use Williams next time, if need be, I would tell AHS get me a reputable service company.

I’ve had this company out to my house many times over the last 4 years for warranty service and I’ve had fantastic service! They’ve always show up on time, parts ordered, came back as expected. I highly recommend this company!

Home warranty company sent them out. They took the fee and never came back. Guess it was too difficult to replace motor. Stay away from them.

We had them come out to repair our dishwasher, the guy diagnosed the problem, ordered the parts, charged us a $ 50.00 diagnosis fee. Finally came back with the parts, installed one of them then said we didnt need the other one – the pump.
First time we ran the dishwasher, the same old problems occured, including the one of the original problems of the tub bottom filling up with water. He came back, told us he was stumped, and that he would call GE and get some help. Meanwhile, I called them and left a voicemail telling them they can come over and see the tub with the water in it.
Never heard back from them, so I called. They told me that GE refused to talk to them and that the warranty company said that they wont cover it unless the appliance guy actually sees the water in the tub. I called the warranty company and the looked at the notes and say they never told him that, and that it isnt their policy to require that anyway.
The guy (David) who may be an owner of the company, has now LIED to me and it is really hard to believe that GE wouldnt talk to him, isnt it?
Now I am getting a different company to come out and will have to pay another $ 50.00. By the way, the company is very bad, in my opinion, about returning phone calls. This has now gone on for 3 weeks now and I am at square 1 thanks to Williams UN-​dependable Appliance Service.
My recommendation? RUN, DONT WALK AWAY FROM THIS COMPANY!