Superior Powersports

Never, ever order from these guys. They are a scam! I ordered 4 ATV’s from them and three arrived broken or not working. After working with Gio for three months he informed me they wouldn’t replace my ATV that was sent in non working condition, instead he told me to go get my NEW ATV professionally fixed and on top of that he said they wouldn’t pay to have it fixed. This company is a scam, They sell at low prices because they send out second rate broken ATV’s. do not buy no matter how tempted!

I bought a scooter from this place 3 years ago as my primary source of transportation. The scooter arrived without the storage unit that was supposed to be free with purchase. No matter how many times I contacted them they never sent the unit to me. The bike stalled in traffic many times and I was almost killed more than once. When I called to get it checked out they charged me $ 150 to have it towed to their center. A week later it was still stalling in traffic. I was late for work many times and crashed due to a stall. I took the bike to 3 different shops and no one could tell me what was wrong with it. Finally, one mechanic told me that a filter had been installed backwards at the company, causing dust and debris to pile up inside, making it stall. They told me it would cost $ 400 to fix it, which is half of what I paid for the scooter. I decided to give the bike away for parts because I didn’t want to profit from someone dying on it. I also had to quit my job because this place wouldn’t refund what I paid for the bike and I had no other way to get to work. DO NOT BUY FROM THIS COMPANY. No amount of savings are worth the frustration and danger of buying a scooter here.

Don’t buy from these people. Unreliable brands, cheap material, unsafe, too good to be true offers, unprofessional service.

I was a little weary at first with this company due to the negative reviews and the whole idea of a cheaper Chinese scooter.
I called them and dealt with Amy. She was fantastic! I told her my needs in a scooter and that I was really tall, she was able to direct me to a couple different options which were best suited for me. After I chose one, she eagerly answered all my questions I had.
I drove to their store and picked the scooter up. Everyone was very nice and more than willing to help. I even had help in getting the scooter pushed up into my truck bed.
Obviously, Chinese scooters aren’t for everyone, and the quality isn’t that of Japanese, but that’s why we’re paying half the price right? If you are somewhat mechanically inclined, and PATIENT with Superior Powersports (as they are very busy all the time), you’ll be just fine and will have the backed up service you need.

Well I sure wish I would have read these reviews before I placed an online order with these chumps. And from all these reviews its apparent they can care less what anyone thinks of their business.
I am in absolute disbelief at the ridiculous amount of time it takes to ship a scooter. Had I known it would take nearly 2 weeks (so far) to ship out something I would not have ordered anything from this company.
In addition, in order to cancel I would now have to pay a $ 100 charge since I didnt cancel within ONE HOUR when the darn scooter hasnt EVEN SHIPPED IN NINE CALENDAR DAYS SO FAR!
I have contacted customer support at least 3 times, twice by phone & once by online chat — I was only able to reach someone on the chat ONCE after 5 attempts over 3 days — absolutely ridiculous. All 3 times, I was told «we are showing your scooter is due to ship tomorrow» that was first one week ago today, then again the next day, Friday, and yet again the following Tuesday — and apparently it STILL has not shipped. To spend nearly $ 1300 and have such a delay is unacceptable.
Again, had I known it would take this long, I would never have given them my business. And regardless of the quality or price of the scooter, I would never be able to recommend this company to anyone looking to purchase the items you carry. Needless to say I am extremely annoyed & frustrated at the delay, and what I feel are blatant lies from customer support, and very disappointed I decided to order from them.
And after reading all the negatives about the products I’m thinking I probably should just cancel & eat the $ 100 vs eating the whole $ 1200+ for a piece of junk.
PLEASE DONT BE LIKE THIS ME! DO NOT BUY FROM THIS OUTFIT!

I actually had a pretty decent experience with Superior Powersports.
My fiancé had his moped stolen, and I ordered one from here for him to ride. I got one of their black Vino knock-​off mopeds. The price was awesome, and I got it during a sale, too.
When it arrived, he put it together with his brother in about a day or so.
The moped has been going strong for many months, now. There were some minor issues with it not starting easily, but the thing still started. For the price, I don’t think I could ask for more.
I’m currently ordering a moped for myself since mine just got stolen, and I’ll try to update this review with how my order turns out.
UPDATE: The new moped I ordered got stolen out of my front yard within hours of it being delivered. Due to delivery restrictions, I was ONLY able to get it delivered to my home while I was at work. I wasn’t able to get refunded or anything, and I wish that they had better ways of handling the security of orders.

I had a few issues with my 150cc Scooter all within the 1 month that made my scooter unrideable. I tried to have them resolved through the normal channels, but they were very uncooperative and decided not to do anything. Meaning, they won’t return phone calls, or emails.
I reached out to the BBB (better business bureau) and the BBB said they have tried to contact them on numerous occasion and had know success and to gave me more action to follow up with them about.
Long story short «this is a horrible business company to deal with and should not be trusted»

I bought a TaoTao 150 BWS from Superior that has sat in my garage now for 5 days because the dvd instructional video that came with it is for a completely different model and has little to no bearing on mine.
What kind of trickery is this? What good is this video that has no audio and doesn’t tell anything at all about the BWS?
So extremely frustrated and angry that I spent all that money on something with no way of putting it together correctly. Seriously disappointed!

I was going this week to purchase a scooter. I came across these reviews looking for there phone number. After reviewing the reviews. Then attempting to call them. I think I will shop else where. No one ever answered the phone. Then an other phone number that was listed was now out of order. Sooooo thank you Unilocal. And thank you fellow reviewers. You just saved me a lot of heart ache.

Inferior customer service at best. Product itself is unreliable. Their repair department can’t diagnose basic issues with a broken down brand new bike. Warranty that is offered has more holes in it than Swiss cheese and the duration of said warranty is a paltry 3 months. Prices may be attractive, however buyer beware.
Trying to get a straight answer out of any representative there is like pulling teeth out of a live shark. Don’t walk, run away and find a more suitable and more reliable product, where the actual company stands behind what they are selling.

WORST CUSTOMER SERVICE EVER! THEY DID NOT HONOR A PRICE MATCH GUARANTEE! I ordered a scooter and put down a $ 100 deposit. I asked: If I don’t like the scooter when I get there what do I get my deposit back he said not if would have to be used for something else in the store. He did not make it clear that it had to be on another scooter. I also asked for measurements of it as I was going to be loading it into my Chevy Tahoe. The morning that I left to go pick it up I called and asked their customer service if I was going to be able to uncrate it there and have help putting it into my car, he said no you can’t uncrate it here. So he gave me the crate measurements and my next question was did it have to sit upright? He said NO so I took that as I could turn it sideways and it would fit perfectly in my Tahoe. I drove the 2 hours there and when I walked in the door I stood there for 5 minutes before anyone asked me if I needed help. I said I was there to pick up a scooter, I waited 20 minutes before I was helped. When it came time to load it I said to the guy that I called this morning and I was told it did not have to sit upright. He said I don’t know let me ask the mechanic. He came back 15 minutes later and said I HAS to sit upright. I was given false information and with that spent 4 hours driving there and back and ONE entire awful hour there being treated with the worst customer service. They should have made it right and delivered it for free since they wasted my time and gas, but all they offered was a $ 40 discount on shipping. I ended up ordering the same exact scooter for cheaper plus I got a free helmet, jacket, leather glove and lock delivered to my house.

Purchased 150cc scooter in Feb 2014, it arrived with a faulty carb, called them they sent me a replacement. I was planning on purchasing a different model, but then the carb went out again in my original scooter, contacted them again, was told by Sandy the supervisor there I would have to buy a new one and they wouldn’t back up their products they sell. Told her I was thinking of buying another from them but due to the lack of customer service I was receiving that i was rethinking that decision, Sandy accused me of attempting to blackmail their company also that because I was not going to pay for a 3^rd defective carb that I was attempting to swindle and extort money from them. I just wanted to have the part replaced and expected better customer service. i contacted the LA County Sheriffs Dept. and the deputy told me this is a tactic they use to make you pay them for services and/​or a part. I’ve joined the others that have filed a report with the BBB. STEER CLEAR OF THIS BUSINESS!!!

I purchased an Apollo 250 dirt bike from this company a little over a year ago. When I received the bike, it would not run. I called the customer service line and was asked to send a video showing the trouble. I sent videos, as instructed, showing what it did but I have not received any assistance. I have called several times and each time, they asked me to send an email explaining the trouble. A year and 4 months later, I have yet to receive assistance and I still have a dirt bike that does not run.

IF you want good customer service and the best price do not waste your time. Tried to reach for 3 business days in a row with out luck — had to finally dispute charge on the credit card as we had not received our items. Save yourself the headache and shop elsewhere!!!

BUYER BEWARE — VERY UNPLEASANT experience with Superior Power Sports — a RIP OFF OPERATOR located in City of Industry CA.
I attempted to make a purchase from superior power sports on 11÷29÷13 in time to get the go kart for my nephews.
The order on the web site went through fine.
I even received my confirmation email, and a buySAFE Guarantee email saying my purchase was Guaranteed.
I wish I had read the reviews before placing the order.
Two days latter I received an email from customer service indicating they would not be able to ship to my nephews address since it was different from my billing address.
They asked me if I wanted to have the go kart shipped to the billing address and I told them I did not want that.
I live in Las Vegas, and my nephews live in VA.
Concerned they may think my transaction was fraud I called them to discuss the matter in person.
I told them that American Express had my nephews address on file as an approved delivery location, and it was not fraud but that is where I wanted the product shipped.
The customer service rep suggested I wire them money vs use my Amex — red flags went off, and I did a google search for reviews.
They have a terrible reputation. The customer service rep then informed me that the order would be cancelled and I just needed to fill out the cancellation form.
Well the cancellation form has me authorizing them to charge $ 100 to cancel the order. They never processed the order and they cancelled the order.
Why would I agree to any charge. I asked them nicely to cancel the order and to move on without the charge. I explained to them I was getting very upset.
I further explained that I would right reviews to try and help other customers BEWARE. They responded with an email showing me some hidden terms and conditions from the web site.
I also explained I would advise AMEX of this issue and initiate a charge back through them.
Why not tell customers at the time of purchase they wont ship to anything except the billing address? No need to try and get $ 100 from me or others like me.
No need to make customers unhappy, and they could focus on taking care of the customers they want.
This is another reason why I rarely shop anyplace but AMAZON.
Contact me at
if you would like more details on this experience.

Do not buy anything from these guys. It took a year and a half to get the proper paperwork for our scooter. It still has yet to have several days of running. The gas tank was sludged. The bike is a neverending source of frustration.

I ordered a BMS Legend 150cc scooter. The advertising said free Pre-​delivery inspection which would include battery installation and charging, as well as test drive and full assembly. My credit card was charged the day I made the order. One week later, they called and said what I ordered was not available, so I switched to the SSR Legend 150cc scooter which is essentially the same model, but cost lest. My credit card was still charged the original amount (almost $ 200 overcharge). The scooter was damaged when I received it, also the battery was not installed (still in the box with the acid), and the handlebars could not be installed correctly because the bracket that holds them was too big and the screws too long. I had to have a mechanic fix it. There is no way the scooter went through the pre-​delivery inspection as claimed.
The worst thing is that no title or Certificate of origin was delivered as originally claimed by Superior Powersports. When I called them to request it, I got the runaround, and my emails were ignored. Finally, I spoke to someone on the phone and they told me the title was «lost» and that I would have to pay an additional $ 150 to have them do the registration for me.
Without Certificate of Origin, I cannot register my vehicle. This company is seriously crooked, and I believe they are importing and selling Chinese scooters without the appropriate documentation and process.
Save yourself some headache and buy from a reputable dealer!

Horrible Horrible Horrible
Stay away from these people.
I live in Georgia, and purchased an ATV from this company in late 2010.
I wish I had heeded the negative reviews I saw back then, but I was tempted by their super low prices.
Well, super low prices == super low quality and super low service, not to mention that I can’t get them to repair anything with me being 2000 miles away; instead I have had to pay out of packet to get the ATV repaired. Even though I had a warranty on the vehicle!
Here is a (non-​exhautsive list) of the problems with the ATV.
1. Could not start it and tech support took weeks to figure out why (security system broken).
2. Security System was wired incorrectly. Had to disconnect and remove it to get ATV to work.
3. Steering and front suspension came APART after riding around for a couple hours. Lost several nuts and parts in field and had to buy replacements due to not being able to find them. One left handed nut could not be obtained and I lucked out when my local ATV repairman found one on a junked ATV.
4. Wheel nuts came off after 3 days.
5. Lights blew out after a month.
6. Frame was warped badly which caused the rear steel rack to crack under stress, then the frame itself came apart. ATV repair guy had to weld it all back together for lots of $$$.
7. Rear Shock/​spring came apart.
8. Idle speed wasn’t set correctly resulting in stalls on startup. Again, the local ATV guy fixed this.
Overall, these issues indicate that the overall quality of the unit was poor, accompanied by hasty and un-​tight assembly. Also, I paid $ 70 for a pre-​flight check. Well, if they had actually done the check, they would have discovered it wouldn’t start, so I asked for that money back. Did I get it? Nope. I appealed to the owner. Only got responses from underlings who tried to stonewall me.

We were eventually contacted by the company to advise we could trailer the go-​kart to a shop to be fixed. We had to rent a trailer and haul it an hour away. Luckily the place we took it was great. They were honest about many things that were wrong with the go-​kart. They fixed it and we were able to pick it up about 3 weeks later. The shop had problems getting the right parts from Superior Powersports. They kept sending them the wrong parts. They did pay for the thing to be fixed, but I wish we would have never purchased the item in the first place. If I had to do it all over I’d buy locally and spend a bit more.

not sure what this is used to be a mototcycle shop, just scooters and baby four wheelers?