Kelly Heating & Air Conditioning, Inc.

Had our heater go out in the middle night, work up at 3am to a house below 50*. With a baby in the house we couldn’t wait until the next day to have the heater fixed. Called Kelly’s, the guy was on his way to another job. We explained what was going on with our heater, type & model of the heater, and were told they’d come out after they finished the job they were heading to. They got here about an hour later, looked at the heater and determined it needed a new control board. They guy went to his truck to get the part and came back to tell us that he didn’t have the part with him (apparently though it is common and he said he normally has it on him.) So we got to pay their overtime rate of $ 200/​hour while he drove back to his office to get the part. I wasn’t happy to have an extra $ 200 added to my bill for a part that was supposed to be on his truck (according to the repair guy).
In the end they fixed the heater. If you’re in an emergency I wouldn’t hesitate to contact them, just be prepared to pay out the nose for their service.