Pizza Pit

This restaurant has disappointed me in a dozen ways.
1) I used the order-​up app on my iPhone to get a delivery of 2 gyros.
2) Delivery never showed up.
3) I was confused so I called the store to ask them where my food was. They said that it had been sitting on the counter for AN HOUR. ANYONE WHO IS AWARE OF FOOD SAFETY KNOWS THIS FOOD IS NONCONSUMABLE.
4) I ask for a refund over the phone and they tell me that «they’ll try.»
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5) I come into the store a few days later to get some eye-​time with the owner of the store to tell him about my technical woes and simply ask for a refund because the product that I paid for never showed up.
6) The owner then decides to take my side on the matter and attempts to give me tips on how to deceive the order-​up customer service hotline in order for me to get my refund.
7) I leave the store temporarily to find the order-​up customer service number and realize it’s unlisted.
8) I go back to the store and he gives me the number to order-​up customer service.
9) 30 Minutes later order up sends me an email saying they talked to this «owner» and will not issue a refund.
10) I go back and now the «owner» wants nothing to do with me. He is adamant that he owes me nothing and that my complaints are with order-​up, not him.
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First of all if you are going to run a restaurant take accountability for your food and serve it to your customers. Don’t hide from responsibility from behind your own store-​front counter.
11) I ORDER HIS FOOD USING AN APP FOR CONVENIENCE NOT CHARITY. IF YOU ORDER FOOD VIA 3RD PARTY METHODS THAT SHOULD NOT LABEL YOU AS A 2ND CLASS CUSTOMER.
12) FOR THE LOVE OF ALL RESTAURANT OWNERS OUT THERE… WHY DO YOU THINK IT IS OK TO CHARGE A CREDIT CARD THEN NOT DELIVER OR REFUND MISSING ORDERS??? PLEASE IOWA CITY RESTAURANT OWNERS GET YOUR ACT TOGETHER.
THIS STORE IS DOING ILLEGITIMATE BUSINESS AND STEALING FROM CUSTOMERS.
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DO NOT SUPPORT A BUSINESS THAT IS FAILING. THEY FLAT OUT ROBBED ME.
THE EMOTIONAL AND FINANCIAL HARDSHIP THAT I HAVE ENDURED FROM DEALING WITH THIS STORE WILL BE WITH ME FOREVER.
Be Careful,
–Vicward Tentacles

I recently had a «new experience» at Pizza Pit. They have added Gyros and they are the best ones I have had in Iowa City.

So if you want a gyro your best bet it not this place. In comparison to the other gyro selections in this town they are a rip off. A platter here is false advertising. they do not give you extra meat or veggies. you get one gyro that’s it. Go to Sparti’s and order a platter. you will get about 3 gyros outta it. and at the gyro cart in the ped mall a gyro is double the size of one of Athens gyros. the fries are under cooked and soggy. and if you are sensitive to caffeine don’t order an orange crush. you will get a Sunkist, which has caffeine. So don’t get ripped off like I did, if you want a gyro the best is in the ped mall… if you want the most for your buck order sparti’s PIzza pit should stick to it’s over priced bad pizza.

We tried the place because the descriptions sounded good. Ordered ten buffalo wings, they looked like they were taken off pigeons. They tasted ok, but nothing special. Ordered the «big cheese» pizza. The normal crust was very thin and the cheeses weren’t good as well. If you’re in the mood for some decent drunk food you’re good to go, otherwise don’t bother.

This place has become far too expensive! I ordered a small pizza, 6 wings, and a 2 liter Pepsi and it cost me $ 26.00. There is no 10″ pizza worth that much money. Never again!

Dear Pizza Pit,
Thank-​you for the most Delish inferno wings!!! They are so tasty and delivered to my door step!
Perfect dinner after a hard week.:)

I went there one Wednesday night and I ordered one slice of pizza, i stood there for twenty minutes waiting for it as their staff who frankly didnt give a crap, laughed at customers, yell and complain about orders and never apologized. I stood there only for curiosity’s sake and who ever owns this place needs to watch their staff. And the food sux!!!

Great pizza. Friendly staff. I’ve been getting delivery for years and have never been let down. Always a winner with me.

Their delivery driver was playing on his phone and came within inches of killing me tonight. I shouldn’t have to further justify a one star review, but I will also say that their pizza sucks.

Garbage pizza, garbage management, garbage delivery drivers.
Avoid this place unless you just feel bad for failing businesses and want to give them a few pity dollars.
You get what you pay for. There’s a reason the prices are so low.

Ordered pepperoni pizzas here nearly every week when I was a freshman. Came back recently (it’s been years since I graduated) and much to my delight it was exactly the same as it was years ago. Hands down, my favorite place for pizza in Iowa City.

There are other, pricer, pizza places I prefer in Iowa City. But if you’re looking for a very cheap pizza place (and don’t want to eat cardboard pizza from Little Cesar’s) Pizza Pit is edible and delicious and is perfect for a broke, college-​student budget.

We ordered Pizza Pit to our hotel room on suggestion from the front desk attendant. We ordered online and found there website very easy to navigate. They had a few specials we didnt even need a coupon for. The food arrived within the promised 45 minutes, and unlike the previous few posts… the driver had a pen! Overall our experience was a good one and I will be ordering from them again next time we are in town for Hawkeye Basketball! Go Hawks!

In the time that’s passed since Ioved away from Iowa City, the quality has gone way done. The pit stix were barely cheesey and not at all garlicky (as they used to be). The half canadian bacon was more like 1/​3, and the food just wasn’t as piping hot as it should have been. Most disappointed.

We head over to Iowa City and tailgate in our RV the nights before Hawkeye games. For the last two Fridays we ordered Pizza Pit both times and couldn’t be more pleased. Even on busy Friday nights our food was at the parking lot where we tailgate within 30 minutes and the food is always hot and fresh.

I’ve ordered delivery from this place off and on for the past couple years, and generally they have done a decent job, and delivered a quality pie. However, the last few pizzas I’ve ordered from them have arrived either exceedingly late, or cold. Tonight’s pizza arrived almost a full hour later than their «estimated delivery time», and when it arrived it was both cold *and* burned. Honestly, I shouldn’t have been surprised — this place has been going downhill for a while now. If I were you, I’d look elsewhere. I certainly will the next time I want pizza.

I don’t know how this place’s Unilocal average is so low! Seriously, this place is the real deal as far as pizza goes in the Midwest, and it’s probably the cheapest in town if you order right. For carryout, a large 1-​topping comes out around $ 9!!!
As for the pizza, the crust is really elevates this pie to amazing status. I would describe it as thin hand-​tossed, much like a NY style with a little less chew to it. It’s crispy in all the right places and a good ratio with the sauce and cheese. I’ve ordered from here at least 20 – 30 times, and it has rarely been over or undercooked as well. The sauce is brilliant too, just right amount of heat, seasoning, and garlic flavor. The cheese is the weakest link here, which I’m okay with since everything else is so good. For this reason, the Pizza Sticks are really below par because there is no sauce to save the cheese and the crust is just too thin. I’d recommend a simple pepperoni pizza.
I cannot vouch for the delivery services as I’ve never ordered delivery. But I do know it’s «free» delivery. «Free» meaning the pizzas in general will cost more for delivery but you don’t get a surcharge, so at least you know what you are paying. Deals that can be found on their website, so that’s helpful.
Do yourself a favor and check this place out, even it wasn’t so cheap, it’s tiers above Pizza Hut and Domino’s. I even prefer it to Pagliai’s and Sam’s and would put it up there with some NYC pizzerias!

I wouldn’t know how pizza pit actually is food wise.
I ordered online, and all I got was 2lbs of wings, however they refused to deliver just wings.
They’re website doesn’t mention, nor does their menu have any indication that there are delivery restrictions upon which they will deliver.
For future reference, 2lbs of wings is 20bucks, and they didn’t want to deliver a 20 dollar order because «they don’t deliver just appetizers» according to the gentlemen who called me on the phone.
Don’t order here, you probably won’t get food.

It might be my lack of a refined pizza palate or something, but I don’t think that the pizza from here is all that bad. I actually think it’s quite good. The regular crust is really crispy and delicious. The calzones are really good. The sauce is tasty. And, they are fast. It’s just as good as pagliai’s and considerably cheaper (and they deliver). They also have pit sticks, which are excellent. An all-​round solid pizza joint in my book.

Pizza Pit pizza is not that great. I ordered delivery from here quite a bit during my time in the Mayflower. Sauce is a «little» spicey which sets it apart from the other pizza places in town. But that doesn’t mean it tastes good. If you are looking for pizza, try another option in Iowa City… then thank me later