Russ’s Northside Service

Great experience. Squeezed me in last minute when I had tire issues. Excellent service… thank you Shelly. My car’s issue was addressed quickly and for a good price. Will be back. Thanks.

I would recommend Russ’s to anyone looking for an honest place to get their car worked on.
I recently moved in from out of state and needed to buy a car. I don’t know anything at all about cars and was woefully unprepared to buy one. John, who is usually running the front desk, really went out of his way to help me out. I would call him about once every other day asking about a car I wanted to buy and he would steer me clear of cars that frequently broke down, tell me which types of cars I should be looking at given what I wanted to get out of my vehicle, and let me know what reasonable price ranges were for those cars.
He didn’t ask for any money for the advice and there was no reason for him to do me any sort of personal favors as I’m only some stranger from out of state.
When I finally did find a car that I wanted to buy, I paid to have it inspected and they helped me work out a fair deal with the seller. I can’t recommend them highly enough.

When I’m in the area, and low on gas, I like to stop here. The owner is friendly. This is a locally owned shop, and I’m told by friends they provide good service.

Great, friendly service. Admittedly I didn’t go around getting second opinions but the price I paid seemed fair. They found and fixed a problem with my headlights that another mechanic had failed to find.
Another time the man I assume is Russ came to my house to jump my car, free of charge. He did this even though he said he didn’t make house calls (I lived 3 or 4 blocks away, so that helped) and he seemed to be having a bad day. Very helpful!

I was a loyal Russ’s customer for some time, particularly during my undergrad years when my car was a junker and certainly not a priority. Russ’s was great for keeping my costs to a minimum while still keeping my car on the road. I’ve since upgraded the car and am more interested in keeping it in shape rather than doing the bare minimum, and I’ve found that Russ’s is still trying to sell me the cheap.
Pro: Your car will stay on the road, likely at lower cost. And the location is great if you want to walk around downtown while they are fixing you up. Heck, with the cash you’re saving, you could stop in one of the fancy boutiques and buy a nice dress.
Con: They’ll keep telling you to put off changing your breaks for another month even when they’re grinding and rumbling at you until you turn the radio up so loud that you can’t hear them. I think we all like to save a little cash now and then, but eventually, you just have to fix the breaks.