I like the butcher shop, I have gone here for years. I don’t care much if the people in there are friendly or not. They are usually just fine. I’m not uptight at all. However, I do wish the lady who owns it… would speak to her staff. I’m hoping it’s not what the owners asks them to do. There was a new lady behind the counter, at least new to me. I asked for ½ lb of an item. She put a lb in the bag. Weighed it…(it was twice as much as I asked for)…and goes what do you want me to take some out? I said yes, just looking for half lb pls. She seemed like she was trying to jut guilt me into buying more. She wasn’t confused that I asked for a ½ lb. that wasn’t it. At check out I saw she just left it at .67lb. Ok. Not a big deal. But she put in a lb originally. It’s pretty easy to make it .50. But really, .67, whatever close enough. Next item same thing happened. It was over by ¼−1/3 lb. no big deal. Looks at me and again says that ok? I really nicely say, ya could you just make it a lb or a little under.(That’s what I ordered originally). She took some out and decided 1.10 was close enough. And of course, it is close enough now. It’s not hard to get the weight correct with ground beef. I like the shop. I hope they keep going for many years and continue to improve. But the owner needs to remind this employee what’s up. To be honest, I gave up and didn’t buy steaks I was thinking about for dinner. Just thought after 2 for 2 couldn’t get weight right, and she was put off I didn’t want to buy twice as much as I asked for… maybe if pass on anything else. Absolutely not a big deal. Simple fix, I hope the owner lady continues to train her staff. Still very glad the shop is in the town. Best of luck to them. Of course this wouldn’t prevent me from going here, I would recommend this place for sure.
Melissa B.
Évaluation du lieu : 4 North Andover, MA
Great meats and knowledgeable staff. I will definitely be back.