Ordered some computers from them for our dental clinic. Have been very happy with the performance and the quality of the computer systems. Not sure about the other persons experience however what we were quoted is what we got. Customer service and IT support have been great. Will be expanding soon and will definitely make our new orders from them again. I have also worked in another clinic that has had Cybernet equipment in the clinic setting, in the patient treatment rooms and they are still using them and have had great success with the computers. Overall i would highly recommend using Cybernet Manufacturing for any of your IT needs big or small.