Just a note, this place is a headquarters, not a store. So don’t drive here looking for skateboard stuff. That said I have some element stuff and it’s pretty good, I like it. Don’t know about their warranty as I never had to return anything.
Davey R.
Évaluation du lieu : 5 Alameda, CA
Seriously seriously thrilled about this. One folkloric weekend day at the mall, I bought the most expensive hoodie in a Macy’s department store I’ve ever had. My friend described it as «comfy, something you would wear in Tahoe when you’re skiing». A month after beginning to wear it, the zipper breaks. Times are tough and I want a new one, but another $ 80? Yikes. I take my chances and email Element’s customer service. I get a prompt email saying to send it in with a letter. Not more than 3 days later, I receive a brand new hoodie in the same exact size and style. Another victory for the warranty inquiree! Element rules. Be mindful that I dealt with them remotely, not at their branch.