LA Fitness

The worst customer service ever!!! They are not even helpful they just want to make a sale and then treat you like trash!

The membership policy is disgusting. When you enroll, you have to pay the two month membership, first and last month. When you cancel it, you have to give them one month advance notice. That means, If you get injured, and not able to workout anymore, you have to waste two months membership.

They will lie to you. You would think you already cancelled and they will tell you flat out you have no more charges. But they will keep charging.

Let me tell you about my LA Fitness experience…
I won’t base it off the entire company because I think they’re great and they were one of the first companies I started working for– so a lot of love there.
Now this specific location, let me just start off by what a gorgeous and awesome location! State of the art equipment, two stories, pool, racquetball courts, and the rudest and nastiest STAFF!
I work literally across from this gym at a company that pays for our memberships, yes they PAY for our membership. Wouldn’t you think I’d be an easy sale?! Well I came in to attempt (if all goes well) to renew my membership (have 24 Hour right now), check out the facilities, play some racquetball and at least be given a week pass…
None of that happened. Better yet, the short General Manager, Javier Maldonado, at this location tried pressuring me into signing up that day, with the most cliched gimmick– «today is the last day to get $ 0 initiation…» Please bro, cut the bullshit and just cut to the chase. Told him I wasn’t going to make an impulsive decision at that time… Asked for a business card and said, «You can just call me, I’m always here.» That’s real professional…
2^nd week came around, wanted to see if I can get set up on a week pass and wanted to bring my die-​hard workout buddy to check out the gym and see if it could be a good fit for her so we can both make the switch together. I arrived first and the same shorty General Manager helped me. He then went asking if I wanted to pay the $ 20 workout fee or buy a membership, since I didn’t have any other options.
Sorry, what? Seriously thought he was joking… «You used up your one pass for the 6 month period.» I offered to bring a printed 7 day pass I had in my office, but apparently I only got a 1 day pass last week so I’m done. Honestly, I’ve probably never heard of a more horrible and un-​clever sales tactic than what he was trying to pull.
Overall, I don’t think I’ve ever been treated with such rude, inconsiderate and shameless attitude from a General Manager. You’d figure he’d do anything to go out of his way to «try» and win over not one, but TWO, potential membership sales but instead kept his cocky, pretentious and dismissal attitude with being okay on me just walking away. LA Fitness is struggling with memberships, you’d figure they’d be smarter about it. 24 Hour, I’ll stick with you :)

I don’t see why people rate this place due to if a worker greets you or not. As for me, I don’t care much LOL as long as I get my workout in.
This gym is great. I loved going here and I enjoy the structure of this gym. The gym feels ultra homey too because of the carpeting. Even when it’s peak hours, people are respectful of time and I didn’t have to wait that long to get on something. People here get their shit done and leave. One thing I liked was the little stretching machines they offer both upstairs and downstairs. They’re pretty cool to use. I was even surprised to see workers wiping down machines from time to time. Did I mention there are really some buff dudes AND girls here??? Kind of gives me motivation when I see them! Great gym to go to but I wouldn’t pay more for it unless I was rich lol.

Easily one of the nicest, cleanest gyms I’ve ever been to. After signing up during one of their promotion periods for a very fair price, I’ve been to this gym 2 – 3 times a week for several months. The equipment is all modern, free wifi, there are plenty of towels, the basketball court is great for pickup ball and the men’s locker room was very clean. I have no idea what people are complaining about with this gym. It’s never overcrowded on weekends or late nights and the front desk staff has been nothing but nice each time.

Great gym never too crowded. They have employees cleaning and re-​racking weights. I feel comfortable here the staff remembers my name even the trainers and cleaning staff acknowledge you. It’s well kept, I’ve gone to other high end Gyms and I would say this one is top notch. If you want to spend 160 – 200 a month you can join Equinox who I think is slightly better but not by much. If your budget is 50 – 60 try this gym you’ll like it. Free wifi, free towel service, lots of lockers. Parking free after 2 hours ask for stamp/​comp

By far the nicest LA Fitness I’ve been too, but that’s because it’s a signature club. I have access to all LA Fitness gyms but for this one you have to pay a higher monthly fee because it’s a signature fee. What do they have that other LA Fitness don’t? The signature club has WIFI, hands out free towels, a supplement vending machine, a elevator, and all modern equipment… I’m sure there is more but that’s just what I noticed.
The gym is never crowded when I go at night, and the staff is really friendly. My favorite LA Fitness, definitely recommend if you don’t mind spending a little more ever month. Modern equipment, plenty of machines (cardio and weightlifting), and very clean gym.

Weekend is not that crowded. I like that coming on weekend. Hope that they would have a recycle bin for plastic water bottle. I saw that in 24 fitness and liked that idea to care about lovely environment from God.

I hate the gym. Long ago heard that this gym service attitude is very bad, I try to class today, but I forgot to bring my ID, they didn’t let me in class. as long as the other foreign $ 20, I don’t need ID can also be in class.
It is strange. I don’t understand. I will tell my friend to let them don’t come here.

I hate my whole experience at this LA fitness,
I opted for a guest pass online but instead of Michelson it became Michelle drive, fixing this was calling both offices back and forth for an hour.
Finally Michelson drive offered a guest pass instead of 3 day they ended up with a single day.
So after an unsatisfactory Zumba class where the kid danced by her self the entire class, I happened to experience the worst customer service by Javier
First of all I don’t like leaving behind valuables to convince him that I’m trust worthy to come back to him after class.
He was so pushy about me starting membership the very moment, because as per him I wouldn’t return back due to traffic, or I would get busy.
Joining any gym should be the customers decision without any force from the employees of the gym.
ZERO STAR.
PATHETIC

I like coming here because it’s never crowded. Even when there are more people than usual, there are always plenty of machines and equipment available. It is nice and clean, and there is a huge parking structure which is free for the first 2 hours, and then you can get a validation from the front desk if you’re there longer. It’s definitely worth paying the extra money to go to an uncrowded and well-​kept gym.
BUT minus a star for the rude white brunette working at the front desk on ¹⁰⁄₂₇ @ 6:30pm. Sitting on the countertop lazily talking to her coworker. How unprofessional is that?! We usually get parking validation tickets without having to bring out parking ticket but I guess they stopped doing that and we didn’t know. She was extremely bitchy about letting us know. Should be fired.

Love this location! The towel service, eucalyptus-​based sauna, clean overall, and courteous crowd.
9÷20÷15 Update — Although I still think highly of this location, I learned they changed their towel service policy. Either pay $ 2 per use or an extra $ 10 a month for unlimited service. Boo I say, as up to this point towel service was already included.

This has been my go to LA fitness since they first opened their doors.
I really like this location. It is situated in a shopping center, but sits along side a large parking structure, so parking is fast, easy, and free.
The gym itself is large. It is two stories, with cardio equipment, a cycle room, pool, and personal training area on the lower level, and weights, a basketball court, and racquetball on the second level.
While busy during peek hours, there is a lot of equipment so I never find much of a wait, even with cardio machines. They offer a nice variety of equipment as well, that can pretty much meet most workout needs.
Another plus about this gym is the cleanliness. I have been a member of almost every gym out there including 24, crunch, synergy, private training, etc etc. This gym is by far the cleanest. There are employees constantly coming around disinfecting and wiping things down.
I have only taken one class here, which was a spin class, so I can not really comment on the instructors are available classes. However, they post their schedule weekly both at the gym and online, and they seem to offer a large variety of classes including step, yoga, bootcamp, etc.
I also enjoy the separate saunas. It seems odd to mention this, but many 24hr fitnesses don’t have separate sauna facilities. This is big for me, as I use the sauna at least 3x a week. What i disliked about joint ones, was that 15 – 20 guys (no joke) would cram in after their workouts. Thats not relaxing! That is an overcrowded, sweaty, smelly mess.
This location also has a few extras such as phone charging stations, vending machines, and towel service.
Staff is always friendly and helpful.
My only dislike, and reason for docking a star is the hours. On weekends they close at 8. This seems really early to me. At least stay open till 10. Some people work on the weekends and cant make it till later in the evening. I hate feeling rushed when I come in their at 7 or so on a Saturday or Sunday.
All and all a good location, and worth the up charge of being a signature.

My fiancé is a member of La Fitness and we came to this location for me to check it out and see how I like it! The parking ramp isn’t the most ideal situation since it is only 2hr free parking and after that costs (we were there for 2hrs and 4min and that 4min cost $ 1.25! Not going to break the bank but crazy!)
Upon walking in and having his ID scanned we find out that this is a premium LA (didn’t even know that existed) and that he was not eligible at this location! They allowed him to work out for free this time but informed us that it usually would cost $ 5 each time OR if he wanted to join that location it would be an additional $ 10 a month… Not bad right? Well that is after a $ 160 upgrade fee! For someone who’s been a member at LA for over 8 years you would think an upgrade fee like that would be waved! Sweet girl at the front desk but telling someone new members pay $ 50 so you’re getting a better deal when a potentially new member is standing right there is not the most efficient sales pitch… Our minds financially were already made up but we worked out still because it looked like a nice enough gym!
The gym was clean and nice (not great) and it was two floors! However we saw zero benefit to paying the extra money to come to this location! Yes the equipment was good but again not great and it was well laid out and spread out BUT there was nothing about this location that made it special! The equipment was not premium, the class room was nice but I expected more! Same with the basketball court! And I know this is not make or break but a lot of other locations have things like juice bars and smoothie shops… This one had 3 vending machines… They do offer you clean towels though?
All in all! Not worth the extra money and fees but it was a decent little LA!

Great new gym with all new weights and equipment. Great bathrooms with 10 shower stalls. The spin class teacher is good for the 5:45AM classes (tough). It’s a super clean gym. Good and diversified equipment and free weights. This location is one of their few «Signature Clubs» and it’s about as good of a club as you can ask for the price. The staff seems nice. Thumbs up and four stars.

45 bucks month to month for corporate users YEE YEE*
*only this gym. Like only this one gym.
Two floors, machines, weights, the usual deal plus… wait for it… drum roll… a freaking rock wall. Yes. Rock. Wall. Climb to your heart’s content*
*5 to 9 mon thru Thursday or 10 to 2 Saturdays
Shower lockers don’t need an additional lock. Downside is you see penises every now and then, nbd for mature guys or anyone who has been to a public pool before.
heated pool with a disability chair… isn’t America awesome?
Golf course but byo clubs.
Sandpit for volleyball.
Seriously, if you’re in the area, this is your gym to work out. Don’t be a cheapass and do 24. This place is worth it. Unless you don’t work nearby. In which case mooch off your friend and come here for free once or twice a month («sure I’m interested in joining, let me just check out your facilities again… again…again…»)
Shout out to Jessica and Sammy here!

Although I’m not a member, I’m certainly a fan!
I came in as a guest just to check it out. And although I’m not usually one to care either way about the finer, foo-​foo amenities when it comes to a gym, I must say that this LA Fitness location is just about as appealing as it gets.
Everything is clean, organized, and new. All the machines are new, in good shape, and have their own TV’s. During my visit, all weights were put away where they were supposed to be, and even (gasp) in order on the racks. The variety of machines is great, and there’s even a treadmill that uses no electricity. It’s just powered by the athlete running on it. A basketball court and four racket ball courts are available.
The members seemed more fit and attractive than at the other big, chain gyms I’ve been to, and were quite well behaved as they put things away where they belonged as they finished. There are several extra/​bonus amenities like towel service and free (to borrow) cell phone chargers out of a vending machine thing.
The bathrooms and locker rooms are pretty damn near immaculate.
As of this writing, it’s $ 99 down and 45 bones a month to become a member of this fancy club (per the website).

I’ve started going here on a regular basis for the convenience because I work right next door. Since I already had an LA fitness membership, I had to pay a bit for activation (I think it was around $ 160 or so), and $ 10 extra per month.
Well worth it for the convenience if you work around the area.
In my opinion, this is not nicer than other LA fitness locations, but again, you’re paying for convenience.
Typically I’ve found that if you go there for lunch its a bit crowded, so I’ll go for a later gym session (around 1 – 2) when it starts slowing down.
I do like the towel service. They have smaller gym towels and larger shower towels.
If you need a gym at a good price and work around this area, I recommend this LA fitness.

First timer at this signature LA Fitness club. I arrived here on a Saturday morning. Park in multi level parking structure which the club will validate for complimentary 2 hours of parking. The club opened last August but is like new, I suspect this is probably their flagship location.
I heart the large insulated glass curtain wall from the floor to the second story ceiling and they even have automatic shading to reduce glare. This club is the only location I’ve visited that offers free wifi — sweet for listening to Pandora. On the lower floors are steppers, life cycles, treadmills, spinning & aerobic rooms. The second floor contains a tons of free weights and various machines for a total body workout.
I noticed machines here that I haven’t seen at any other LA Fitness location.
In addition to all the various equipment there’s a basketball court, several racquetball courts, indoor pool and large communal Jacuzzi. I attended the 10:45 am yoga class and the female instructor was superb.
The bathroom is spotless and offers showers that included shampoo, conditioner, and body soap. There’s also air dryers and body lotion in the locker room along with several flat screen TVs.
I’m definitely a fan and I’ll be visiting this location again and again.