Sports Authority

It’s not surprising to see why Sports Authority is going out of business. Their stuff is mostly imports from China; all of their good quality made in USA socks aren’t even marked off for sale. At only 10% off for most items is going to take a while to sell off the stuff

Small location compared to the Marketplace with a seemingly limited selection.
They were very helpful with our soccer ball order. I’d say what they lack in selection, they make up for in customer service.

This sports authority has the worst customer service I’ve experienced! I wanted to purchase a pair of shorts that were directly under a sign that read $ 34.00 the worker at the register with the name tag sexy then told me that those were not the right shorts that only the «fly» shorts were $ 34.00. I don’t think it’s the customers job to know what shorts are what. Don’t label a whole section or shorts $ 34.00 when that is not the price. Completely unhelpful service. By the time the associate came back the cashier had taken another customer behind us so we walked out. Learn some customer service skills sports authority!

It’s a Sports Authority in the Spectrum.
This particular branch has two entrances/​exits: one that faces the freeway and one that faces what looks like the parking structure. The entrance that faces the parking structure has a checkout counter, but as of the time of my visit, there was no one there. The remaining checkout counter had a maximum capacity of 3 cashiers, and it went at a medium speed depending on the quantity of items that a person was carrying. They were nice about the wait and accepted the coupon without hassle.

Not surprising: Sports Authority to file for bankruptcy as early as March-​sources

If I could give them 0 stars I would! Their customer service is nonexistent. I have now gone in twice to this store and have been disappointed both times! It’s ridiculous how there’s no one to help you, and the people who work there have no intention of helping you out. The cashier asked another associate to assist me with my question and as I waited for my question to be answer the associate walked away.

I happened to walk in to Sports Authority (@ 3am in the morning) and walk out with a new bike. Story behind this: We go into Sports Authority (Irvine Spectrum) and go to the bikes section, I just wanted to see what they have since I already had a different bike in mind. So I see the Diamondback for $ 119. I’m like a Diamondback for less than $ 200? A 27.5(tire size) for less than $ 180? (27.5 is popular right now) I immediately roll it to the front. My mom states they should honor the price. My wife confirms with sales associate (who happened to be the manager) that this price is valid. He says no ma’am another customer must have put this price here. The actual price is $ 449. Well they went back and forth and I decided to ask for a General Manager, at that point he decided to honor the price. Damn I was very happy. Point is: He made it right and having to be open at wee hours of the morning had to be exhausting already. He could’ve said no and have us walk out unsatisfied but no, he did what any manager would do. He kept his cool, and proceeded to show me how to take the wheels off and all that jazz. Ultimate satisfaction!

Meh.
Looks like it’ll be really big from the outside but inside, it’s surprisingly small with a limited selection. Barely anything of what they have, and ZERO snowboards and skis?! The hell?

Better service for another day visiting. Lady was kind and gentle courtesy. Good parking lot good space for the shopping

$ 10 off purchases of $ 50 or more if you check in on Unilocal during your visit.
This location is a bit of a walking distance from everything else, a little island off the Irvine Spectrum is how I’d describe it. To get to the main entrance, just follow the corner where the Phở restaurant is located. I only realized the size of this sports authority when I walked along the store (across from Barnes and Noble) and it didn’t seem to end.
This place has great clearance selections, especially on basketball shoes. More specifically, youth basketball shoes (which is what I wear because I have baby Asian feet).

Kevin from Tennessee! He was über helpful, funny, and nice during my visit to purchase some shoes for my boyfriend. Although the store didn’t have the right size, Kevin helped me order and ship them, so that my boyfriend would get his surprise gift in time. He’s employee of the month material

I was very disappointed in this location of Sports Authority. I went in to return some items I purchased and unfortunately did not have my receipt and they best they were willing to do was refund me back with a store credit at about half what I paid.
I said thanks but no thanks…
I went to another location and they gave me a full refund for my items.
This location is also on the smaller side. I would recommend continuing north on the 5 freeway to the location on Jamboree abroad. They have a much larger selection.

Absolutely pleasant!
The store was very well organized. BUT On top of that, Liz was very very helpful! My boyfriend and I came in looking for quite a few items and she was very helpful and patient with looking for sizes in store, nearby stores, and online, if necessary. I probably spent more than necessary. Probably because of Liz hahaha
Bottom line, I came to the store in a meh mood but left very happy and satisfied because of Liz’s customer service.
Thank you :)

Great experience last night. All sales people were attentive and helpful. A little hold up at check out but it was quickly resolved in a very friendly manner.

The shop is very lovely. very good products and kind sellers.
glad to have this ppl in our city!

Very helpful people in the bike department.
Glad to have a sporting goods store in the Spectrum.

Brand new store means cleaner environment right? Well in this case, yes! Right from the start I was immediate greeted by the cashier and as I walked near the Nike gear another employee greeted me. Kudos on service!
Employees from other SA typically are looking at the ground or busy trying to avoid eye contact with customers, but not this one.
I was glad to see that they sell compression sleeves at this location as well as carry a variety of medicine ball weights.
Good store, should blend in with all the other up and coming pricey stores at the spectrum.

It is a brand new SA store in Spectrum. The store is as huge as one of those factory outlet shop. They got pretty much all sporting goods, gears, and wears.
I can easily get lost in here browsing stuff for hours and hours. The staff is friendly, and attentive. One of the guys who was helping us out, knew what’s where and helped us with care.
The restroom was too small (one toilet per gender) compared to the size of this big store, so they weren’t very clean since too many people abuse them. (Haha)
Since they have much varieties and latest items in selection, so expect higher price and less sale.